Virus on my xbox one IE??

Can IE be affected by rootkit sirefef spy virus?? My IE keeps popping up the message and telling me to call this 1800 number. They said they could help but for a $150 fee!! Wtf? Is there anyway I can fix this myself or is it just a dud??

:)

 

Can my Xbox One get a virus using the web browser?

If I go on certain websites on my Xbox One, can it get a virus?

Also someone told me that the Xbox One can get a virus, but the virus would only run in the web browser app. Is this true? And does that mean it wouldn't affect the performance of my games or the dashboard?

 

Issues with Microsoft Edge on XO

While i was searching websites on mc edge on my xbox one the side had a virus which infected C disc on Windows ( that is strange bcs i was doing it on my xbox one ) . What should i do ? Do viruses infects consoles ? ( Sorry for any gramatical mistakes
, english is not my first language )

 

Is it doing this on all websites you visit?

 

Yea. It opens up to it every time. I've closed the app, unplugged, and restarted my console but no luck

 

Ah, I think I see the problem. You say it opens up to it every time you open the app. As far as I know, IE on Xbox One opens to whatever site was open when you closed the app (even if you fully quit the app.) My guess is, whatever the last site is you visited,
had one of those malicious popups which tells you there's a virus, even though there isn't. Try opening IE, then pressing the "view" button (the button with the two interlocked squares to the left of the Xbox logo.) This should open the address bar, and show
all open "tabs" or windows. Close ALL open tabs and you should just have a blank white screen. Go to a safe site like Bing or xbox.com and see if it loads cleanly (i.e. with no alarming messages.)

Let me know!

 

The page won't go to the menu when I try to. The pop up message keeps appearing after hitting B

 

Have you tried restoring the console to factory defaults to get rid of the rootkit?

 

Here's another suggestion: since you can't get past the error when loading IE, another way to load a website is by doing a bing search from the Home screen. When the search results come up, open a result from the web (not the store or another app.) When
you do that, it should open an entirely new page in IE, bypassing the page with the error. At this point you SHOULD be able to press the View button (the two squares, not the three lines for menu) and from there you can close all open tabs.

I'm still operating under the suspicion that it is a spam/fake virus popup rather than a legitimate virus....

 

You need to close your Register-Tab via View Button like Jaymo1978 said: (with RB you can open new Tab and Switch between)

Have you tried to reinstall the IE-App?

-Go to Games Apps highliht it press View/menue there should come Option to deinstall.

 

Bing worked! Thanks guys!!

 

Awesome, bud, glad it helped!

 

Jaymo1978. Thank you so much. I've been dealing with the same problem for a while tried everything I could think of. Although it took forever to find the thread it worked in 60 seconds.

Thanks again

 

Hey, no problem West! I'm glad it helped you!

 

How do you do a bing search from the home screen? Help!!