Virtually unable to download anything.

Discus and support Virtually unable to download anything. in XBoX on Consoles to solve the problem; I'll have to check for the model number, I thought what I gave you was the model number. And I have no idea about the passthrough. I would rather... Discussion in 'XBoX on Consoles' started by zoidberg1339, Aug 16, 2014.

  1. zoidberg1339
    zoidberg1339 Guest

    Virtually unable to download anything.


    I'll have to check for the model number, I thought what I gave you was the model number. And I have no idea about the passthrough.

    I would rather troubleshoot this wired as well.
     
    zoidberg1339, Aug 28, 2014
    #16
  2. taidara
    taidara Guest
    Greetings Dr. Zoiderberg!

    The problem is not if you connect your console wired, or wireless. The problem is as Misses Q tried to explain, if you have two routers on your network doing NAT.

    The most common type of ADSL2+ modem are with built-in router/NAT environment. Whenever you connect an additinal router/NAT into this already NAT'd environment you'll have to configure your gateway to be operating in bridge mode.

    So, if your Netgear gateway is actually performing NAT, you'll have to contact your ISP and have them know about your situation and the possibility of having this device operating in bridge mode. That is, if this device was deployed by your ISP.

    Most gateway's, deployed by an ISP, have their firmware custom made. Certain versions doesn't have the option to be operating in bridge mode, and some can only be configured from the ISP's end.
     
    taidara, Oct 31, 2018
    #17
  3. Misses Quinzel Win User

    Virtually unable to download anything.

    Thanks so much for that information, zoidberg! What's likely causing the wired issue is that you have multiple Xboxes in the house. The wireless issue is most likely the distance.

    That Netgear router is pretty awesome. I have a WNDR3400 myself and I love it. The modem you have is a gateway, though, which is both a modem and router in one. The reason why I say that having multiple Xboxes in the house may cause this is because if you don't
    have that gateway set up to have the router part shut off, it can create NAT issues with multiple Xbox consoles. One will act fine because it's getting all the traffic routed to it properly, and is taking priority over the other one. It's a quite common issue,
    but if your gateway is set up in bridge mode (or IP passthrough, which both shut off the wireless portion), then the WNDR4300 can do its job and get the internet traffic routing properly to both consoles.

    Do you happen to know the modem/gateway's model number? Those generally start with a C or D, or might simply be 7550 or 6200. Additionally, do you know if CenturyLink has set that device up to passthrough straight to your router?

    We can do all this troubleshooting wired (which I would prefer) to see if we can get this working. If you would like to do this wireless, I suggest moving the console to where the closer console is just to remove all that interference. One wall will add essentially
    5 feet to the distance of a wireless signal. Three or four walls add up to an extra 20 ft of wireless distance, and that bathroom could be causing even more issues. The (sometimes) metal pipes and the mirror both, respectively, absorb and reflect the wireless
    signal. If you have any ceramic tiles in your bathroom, too, that will make things a little difficult.

    Sorry for the long post, but I wanted to get you as much information as we can. This is mostly information. The main part that I need to know is the Netgear ADSL2+'s model number and if you know if CenturyLink has set it in "bridge mode". :)
  4. Misses Quinzel Win User

    Virtually unable to download anything.

    Excuse my mistake, I totally misread that you were ABLE to connect wired as being unable. That was my bad.

    This also further confirms my suspicions that we are running into wireless interference. The
    80072EE2 error shows up when the Xbox is unable to get the full packets from the connection that it is looking for (this error will appear even on a wired connection). If you do not
    want to give me the network information, you can do the steps on the error code page without me knowing that, but I would love to know what you have to help you out better.

    I would also like to have your network information because not all network devices work the same, and not all can support multiple Xboxes in the house. We have a very nice list of
    Networking Hardware Information, and I'd like to be able to check if we have any known issues with yours. The symptoms are seeming way more like wireless interference, though. If you could,
    with your network information, please post up what is between your Xbox and the router; mirrors, fish tanks (yes, seriously), bathrooms, kitchens, floors, and distance all factor in and is equally important in this.

    I apologize for not getting back to you sooner. Hopefully we can get this sorted out quickly for you so that you can get that stuff downloaded. :)
  5. zoidberg1339 Win User

    Virtually unable to download anything.

    Quinzel, you misread my post.

    I CAN connect with a WIRED connection, just not with a WIRELESS connection. However, that is not the problem I want addressed at this time.

    The primary issue is the fact that I can't seem to download any files larger than 50MB. That's the problem I want fixed. I can go on the Marketplace, view and message friends, pretty much everything other than download files. For the most part, my Live is
    working okay, other than sporadic connection drops. I've long since gotten used to a sub-par experience in that regard.

    I have been trying to download a number of games for over a week now. Can we fix that problem first?
  6. ferreyrad Win User

    Virtually unable to download anything.

    Hi there Atrain,.

    You must check a couple of things regarding the list of issues that you mention.

    You cant make purchases probably because your billing information is not setted.

    * For this you need to sign in on Xbox.com and go to My Account, then select "Billing and payment", then go to Billing information, select this option and update the options...

    *Do a multiplayer network test on the Network menú to check your NAT and your DMZ. If you have NAT problems surely you are going to have some problems to talk with your Friends on Xbox.com

    Regards !
  7. zoidberg1339 Win User

    Virtually unable to download anything.

    I'll have to check for the model number, I thought what I gave you was the model number. And I have no idea about the passthrough.

    I would rather troubleshoot this wired as well.
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Virtually unable to download anything.

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