Virtual Key Instant Win issues

PorkChop87 · Oct 5, 2017

I purchased FM7 on 09-29-2017, and as of 10-05-2017 (beyond the 96 hr window, mind you) I still do not have my 10 extra keys, nor does my account show the 5k reward credits. Please explain.

:)

juggalo1987 · Oct 5, 2017

Dlc issue

is anyone able to get the vip or hoonigan pack from the Forza virtual key instant win. Because I’m having issues with the codes I got for both.

slan3d0g · Oct 5, 2017

Forza 7 virtual key instant win

Hello,

I pre-ordered Forza 7 ultimate edition a week ago and did not receive the 10 additional keys nor the 5000 credits for the sweepstakes entry. I already asked this on the Forza 7 support forums and they redirected me here. Any help in the matter would be appreciated.

Smwutches · Oct 5, 2017

For help with the Rewards program, you'll want to post in the Xbox Rewards Questions support forum.

Smwutches

For help with the Rewards program, you'll want to post in the Xbox Rewards Questions support forum.

XBLRewards8

Hello slan3d0g,

As stated in the FAQ for this offer:

PRE-ORDER/ORDER THE GAME

Pre-order or order any digital version of Forza Motorsport 7 (includes Standard, Deluxe, and Ultimate Edition) from the Xbox Store between September 18 and October 13 to earn 10 additional keys and 5,000 Rewards Credits. Please note that it can take
up to 96 hours for your keys from this action to appear on the site. If they haven’t appeared by the end of the contest on October 13, you will have until October 20 to use them.

10 keys (can only be earned once)
5,000 Rewards Credits (can only be earned once)

Since you did not make this purchase off the Xbox store, you did not qualify for this offer. Since your purchase was made from an alternative source and redeemed as a token, it was not eligible. Additionally, Credits for this offer are not awarded until
the end of the offer period, as stated in the FAQ:

When will I get my Rewards Credits for pre-ordering or ordering the game?

Rewards Credits for pre-ordering or ordering the game will appear as pending in your account within 96 hours of the offer end date.

LordBlazeAlot

I also just won the Hoonigan Car Pack and never received and email for that either .. even changed my primary email address to an email I can log on to.

[IMG]

Smwutches

You would need to post in the support section of this forum in order for support to check into it for you.

XBLRewards8

Hello LordBlazeAlot,

Unfortunately, we can only send emails for this sweepstakes to the email you registered into the sweepstakes with. If you can no longer access that email, then unfortunately we cannot send these to a different email. If you cannot find the emails in your
sweepstakes registered email, you may wish to check your junk mail folder, as we have had reports of some users getting their prizes automatically filtered there.

Virtual Key Instant Win issues