Virginmedia Superhub 2 Randomly Disconnects

Discus and support Virginmedia Superhub 2 Randomly Disconnects in XBoX on Consoles to solve the problem; For the last month or two I've just been randomly disconnected in the middle of online games, i can watch Netflix or download games etc with no problem... Discussion in 'XBoX on Consoles' started by Jab0991, May 12, 2014.

  1. Jab0991
    Jab0991 Guest

    Virginmedia Superhub 2 Randomly Disconnects


    For the last month or two I've just been randomly disconnected in the middle of online games, i can watch Netflix or download games etc with no problem at all but as soon as i play a game of FIFA i am disconnected in the middle of the match every time, For
    the first few months i had no issues at all but this has been happening for a while now. Any ideas?

    :)
     
    Jab0991, May 12, 2014
    #1
  2. Deltaman45
    Deltaman45 Guest
    lovefilm app

    found out the problem.the virginmedia superhub was blocking domain names just needed to disable it.and it works now.
     
    Deltaman45, May 12, 2014
    #2
  3. taidara
    taidara Guest
    Random Disconnects from LIVE

    Hey there Igor! There have been some complaints about Xbox timeouts with Superhub on the Xbox forums as well on

    Virginmedia community forums    . The problem is the Superhub VMDG480 itself. It is caused by SSH disconnects if not used for a couple of minutes.

    If the troublesthooting steps you have been provided with in this thread doesn't work call up your ISP and asked them about timout issues and if there is something that can be solved.

    Another solution is to connect a router to the superhub if you have one.
    A guide how to setup a router with your superhub    .

    [GWYTHER FORMAT POWERS ACTIVATE!]
     
    taidara, May 12, 2014
    #3
  4. Mister Quimby
    Mister Quimby Guest

    Virginmedia Superhub 2 Randomly Disconnects

    Hey there Jab0991!

    Sorry to hear about the random disconnects. In order to make sure that we have not missed any troubleshooting steps, I would like you to try a few steps.

    Please give the following steps a try:



    • Disconnect any third-party wireless headsets.
    • Unplug the power cable from the back of your router/modem.
    • Press and hold the power button on your Xbox One console for 5 seconds.
    • Once your console is powered off, unplug the power cord.
    • Leave the console unplugged for 5 minutes and plug in your console.
    • Plug in your router/modem.
    • Power on your console.

      If you continue to experience this issue,let us know and we will be standing by to help. You can also check out our Xbox One random disconnect troubleshooting page.


     
    Mister Quimby, May 13, 2014
    #4
  5. Jab0991
    Jab0991 Guest
    Thanks this seems to have done the trick, just finished my first match in months without disconnecting
     
    Jab0991, May 14, 2014
    #5
  6. Mister Quimby
    Mister Quimby Guest
    Hey Jab0991!

    That's great news! I'm happy to hear that your back to playing FIFA.
     
    Mister Quimby, May 14, 2014
    #6
  7. Jab0991
    Jab0991 Guest
    Bad news, started disconnecting again, lasted two matches
     
    Jab0991, Oct 31, 2018
    #7
  8. Mister Quimby Win User

    Virginmedia Superhub 2 Randomly Disconnects

    Hey Jab0991!

    That's great news! I'm happy to hear that your back to playing FIFA.
  9. Jab0991 Win User

    Virginmedia Superhub 2 Randomly Disconnects

    Bad news, started disconnecting again, lasted two matches
  10. Jab0991 Win User

    Virginmedia Superhub 2 Randomly Disconnects

    Thanks this seems to have done the trick, just finished my first match in months without disconnecting
  11. Mister Quimby Win User

    Virginmedia Superhub 2 Randomly Disconnects

    Hey there Jab0991!

    Sorry to hear about the random disconnects. In order to make sure that we have not missed any troubleshooting steps, I would like you to try a few steps.

    Please give the following steps a try:



    • Disconnect any third-party wireless headsets.
    • Unplug the power cable from the back of your router/modem.
    • Press and hold the power button on your Xbox One console for 5 seconds.
    • Once your console is powered off, unplug the power cord.
    • Leave the console unplugged for 5 minutes and plug in your console.
    • Plug in your router/modem.
    • Power on your console.

      If you continue to experience this issue,let us know and we will be standing by to help. You can also check out our Xbox One random disconnect troubleshooting page.


  12. Deltaman45 Win User

    lovefilm app

    found out the problem.the virginmedia superhub was blocking domain names just needed to disable it.and it works now.
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Virginmedia Superhub 2 Randomly Disconnects

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