VIP Vault Redemption

kron3 · Apr 13, 2018

Hello,

I have been trying to use my VIP Gems to get reward credits for

the past 2 weeks. I am unable to because it is OUT OF STOCK. I noticed other FAQ that had

a answer to keep checking back because the reward credits stock is refilled often and to be quick

because it could go out of stock quickly.

I have been checking every morning but still no luck....

Help?

:)

XBLRewards8 · Apr 13, 2018

VIP Vault redemption not working

Hello,

Apologies for the inconvenience. Our web team reports that this issue has now been resolved. Again, apologies for the delay.

XBLRewards8 · Apr 13, 2018

VIP Vault redemption not working

Hello AgnosticJesus,

Apologies for the inconvenience. We have escalated this issue to our web team to investigate. Once they let us know more about the issue, and when it has been resolved, we will update this thread.

XBLRewards3 · Apr 16, 2018

Hi kRON3. The Vault was restocked on April 6th and will be restocked again with more items. We're not sure what the items will be, but check back soon. Thanks for your patience.

XBLRewards3

Hi kRON3. The Vault was restocked on April 6th and will be restocked again with more items. We're not sure what the items will be, but check back soon. Thanks for your patience.

XBLRewards8

Hello,

Apologies for the inconvenience. Our web team reports that this issue has now been resolved. Again, apologies for the delay.

XBLRewards8

Hello AgnosticJesus,

Apologies for the inconvenience. We have escalated this issue to our web team to investigate. Once they let us know more about the issue, and when it has been resolved, we will update this thread.

Nailsu

I used my gems on the Smite with Friends from the VIP vault and have yet to receive the email to be able to get them. That was the ONLY thing that was semi worth getting because everything else was out of stock. I ordered the back on 6/1. It is weird that
digital items are all out of stock.....

theunit1982

Any official response on updating the vault? Everything worthwhile is still out of stock and I’m seeing loads of posts highlighting this same issue. Just doesn’t make sense for your own digital products when we were encouraged to save and now you are forcing
us to spend or effectively take a 90% drop in value of Xbox rewards vs ms rewards.

Support has stated that they will update the vault when they get more stuff, but when that will happen and if it does happen who knows.

Sound promising...... " if it does happen"

VIP Vault Redemption