VIP Vault out of stock

Um... The VIP vault which support states "We update the vault with new items and restocking popular ones on a regular basis, so be sure to check back often!" hasn't restocked in 2 months.

Seeing how my gems are going to be converted to a worthless amount of Microsoft Rewards points, I would like to spend them before this happens. However, the 10,000 and 5,000 Xbox Rewards Points cards have been "Out of Stock" for over 2 months now. Are you
guys EVER going to restock them or am I just screwed because of the change to Microsoft rewards points? Also all of the rewards for the bottom 2 tiers are now out of stock except for the VERY obscure rewards for games with VERY small player bases.

Bye the way, the exchange rate of gems to Microsoft Rewards Points is nothing short of depreciation. 500 gems can get you 10,000 Xbox Reward Points which translates to $10, but with the exchange rate of 1 gem = 1 Microsoft Reward Point that means those 500
Gems (previously worth $10) is now worth $0.50. Don't you see a problem with that Microsoft?

Logically and fairly the exchange rate should be 1 gem = 20 Microsoft Reward Points. That way they maintain their value.

I would like to not feel cheated just because Microsoft is re-branding the same system under a new name. Either I need to be able to spend my gems now (when they have actual value) or the exchange rate needs to change to a direct transfer of value instead
of just depreciating.

:)

 

Will VIP gems be monetized if they are not redeemed by the time the program closes?

Most of what is good in the VIP Vault, soon to be closed, is "out of stock" - will the value of the VIP gems be monetized when the programs closes?

 

VIP Vault is OUT OF STOCK???????

Hold on let me do the leg work for their support staff and generic response they will throw you will get one of two:

Hi JoeKinng1

"We update the vault with new items and restock popular ones on a regular basis, so be sure to check back often."

"We're sorry to hear about your frustrations with the program. We'll take your sentiment and feedback and provide it to the appropriate team."

/slash we don't care

 

Hello Stopher Sylvia,

We hear your feedback about Out of Stock or unavailable items in the MyVIP Vault. We are doing a series of MyVIP Vault restock deployments, the first of which will be happening in the beginning of May. We'll be restocking with many of the items members have
asked for. Keep an eye on the @XboxLiveRewards Twitter handle for Vault restocking and prize announcements.