vip percentage too low?

Discus and support vip percentage too low? in XBoX Rewards & Social to solve the problem; Hi, I have 4 vip stars and I recently bought The Witness, Mass effect andromeda and some dlc from Deus Ex: Mankind divided, which is 105$ combined.... Discussion in 'XBoX Rewards & Social' started by Terry O'Quinn, Apr 5, 2017.

  1. Terry O'Quinn
    Terry O'Quinn Guest

    vip percentage too low?


    Hi,

    I have 4 vip stars and I recently bought The Witness, Mass effect andromeda and some dlc from Deus Ex: Mankind divided, which is 105$ combined. However, my vip percentage still shows i'm 5% of the way to my next vip star. This can't be correct, right?

    Thanks in advance.

    Bas

    :)
     
    Terry O'Quinn, Apr 5, 2017
    #1
  2. Smwutches
    Smwutches Guest
    No Change to VIP or Pending Credits After Purchase

    Preorders don't count towards VIP at all, percentage or rebate.
     
    Smwutches, Apr 5, 2017
    #2
  3. ActusReusJB
    ActusReusJB Guest
    No Change to VIP or Pending Credits After Purchase

    You don't get the percentage back either?
     
    ActusReusJB, Apr 5, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    vip percentage too low?

    Hello WalnutBazz,

    MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
    2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards). We see that your progress
    is accurate based on your purchases from the beginning of this year. 105.97/1800 is approximately 5%.
     
    XBLRewards8, Apr 6, 2017
    #4
  5. XBLRewards8 Win User

    vip percentage too low?

    Hello WalnutBazz,

    MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
    2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/). We see that your progress
    is accurate based on your purchases from the beginning of this year. 105.97/1800 is approximately 5%.
  6. Smwutches Win User

    No Change to VIP or Pending Credits After Purchase

    Preorders don't count towards VIP at all, percentage or rebate.
  7. ActusReusJB Win User

    No Change to VIP or Pending Credits After Purchase

    Preorders do not count towards VIP.
    You don't get the percentage back either?
  8. Smwutches Win User

    VIP rebate credits + VIP percentage not correct.

    Due to some tracking issues, September rebates have been delayed. You should get it by the end of the month. The tracking issues are also what's causing issues with VIP percentages so support is working on that also.
  9. XBLRewards8 Win User

    VIP rebate credits + VIP percentage not correct.

    Hello WalnutBazz,

    As Smwutches says, there is currently an issue with MyVIP that we are in the process of resolving. We hope to have a hotfix for the issue deployed soon. Due to this issue, we have delayed September payback to the end of the month to ensure that users are
    Rewarded at the appropriate Star level. Apologies for the inconvenience, and for the confusion that this has caused.
Thema:

vip percentage too low?

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