VIP pass not working.

Upon exhausting all solutions, your best resort is to post your query to the Forza Horizon 3 forums so that your case can be properly sorted out. Feel free to check out this

link. You should be in good hands.

Let us know if you have other inquiries.

Hi,

We need to look at different factors on why your are experiencing this issue. Let's gather the following information so we can get a better understanding of your concern:

• Are you getting any error messages?
• Are you accessing Forza Horizon 3 on a Windows 10 computer or an Xbox One console?
• Are you signed in with the Microsoft account that you used to purchase the in-game content?
• Are you experiencing issues with accessing in-game contents on other games as well?

With your Microsoft account signed in, click this
link and check if the said item is reflecting in your account's order history.

You may also post your query to the Forza Horizon 3 forums for in-depth assistance. To proceed, visit this

page. Xbox

No error messages, Xbox one, and yes I'm signed in on my account. I am not having trouble with other in-game content,

It also shows as purchased on my account.

Thank you for replying.

Hi,

We need to look at different factors on why your are experiencing this issue. Let's gather the following information so we can get a better understanding of your concern:

• Are you getting any error messages?
• Are you accessing Forza Horizon 3 on a Windows 10 computer or an Xbox One console?
• Are you signed in with the Microsoft account that you used to purchase the in-game content?
• Are you experiencing issues with accessing in-game contents on other games as well?

With your Microsoft account signed in, click this
link and check if the said item is reflecting in your account's order history.

You may also post your query to the Forza Horizon 3 forums for in-depth assistance. To proceed, visit this

page.

Thanks for the prompt response. You may perform the following solutions that can help resolve your concern regarding Forza Horizon 3:

Solution 1: Check the status of Xbox Live

Visit this
page from time to time for any service alerts.





Solution 2: Clear Persistent Storage

1. Scroll left on the Home screen to open the Guide.
2. Select Settings.
3. Select ###strong.
4. Select Disc & Blu-Ray.
5. In the Blu-Ray section, select Persistent Storage.
6. Select Clear persistent storage.
7. Restart your Xbox One console. Access the game again and check if the same instance occurs.

Solution 3: Clear MAC Address

1. Scroll left on the Home screen to open the Guide.
2. Select Settings.
3. Select All Settings.
4. Select Network.
5. Select Network settings.
6. Select Advanced settings.
7. Select Alternate MAC address.
8. Select Clear.
9. Select Restart. Access the game again and check if the same instance occurs.

Solution 4: Remove and re-add your Microsoft account on Xbox One

Refer to this
link and perform the steps provided. Make sure to restart your Xbox One console before re-adding your Microsoft account. Then, access the game again and check if the same instance occurs.





Solution 5: Reset your Xbox One to factory defaults

1. Scroll left on the Home screen to open the Guide.
2. Select Settings.
3. Select All Settings.
4. Select System.
5. Select Console info & updates.
6. Select Reset console.
7. On the Reset your console? screen, select Reset and keep my games & apps. You should use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting
   your games or apps. This will save you from downloading or reinstalling the large game files. After its completion, access the game again and check if the same instance occurs.

If the issue persists, you may need to post your query to the
Forza Horizon 3 forums for in-depth assistance.

If anything comes up, don't hesitate to get back to us.

Hey there frogspaghetti,

What doesn't seem to be working exactly? Once you purchase the VIP pass, you'll have the ability to obtain the cars from the shop inside the game. Also, make sure you install the extra DLC through the

Ready to Install section on the console, before playing the game.

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.