VIP money back

Discus and support VIP money back in XBoX Rewards & Social to solve the problem; Hi, I dont seem to have recieved 10% back on my purchases in April. A deposit was made at the end of March (31/03 to be exact) but nothing went in... Discussion in 'XBoX Rewards & Social' started by SteadySphere, May 17, 2017.

  1. SteadySphere
    SteadySphere Guest

    VIP money back


    Hi,

    I dont seem to have recieved 10% back on my purchases in April. A deposit was made at the end of March (31/03 to be exact) but nothing went in April. I cant tell you off the top of my head what I spent but I know it wasnt insignificant and no 10% came back.

    Cheers

    :)
     
    SteadySphere, May 17, 2017
    #1
  2. MGNates
    MGNates Guest
    Microsoft store console purchases

    Is there the money back for my vip bonus?
     
    MGNates, May 17, 2017
    #2
  3. why was my rank reset?

    my rank was reset when i started up the game last night and normally this wouldnt bother me so much but I spent money on double xp and vip pass......I EITHER NEED MY RANK BACK OR MY MONEY BACK.......OR AN ANSWER ASAP!
     
    x Witchtripper, May 17, 2017
    #3
  4. Smwutches
    Smwutches Guest

    VIP money back

    April's rebate has been delayed while they fix an issue.
     
    Smwutches, May 17, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello SteadySphere,

    Apologies for the inconvenience. We have determined that a change in the preview program has caused an issue with MyVIP rewarding. We have delayed payback for April purchases until we can ensure that all our members are appropriately Rewarded. Once we can
    confirm that this issue has been resolved, we will process MyVIP for April and you will see the Credits pending in your account.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    VIP money back

    April's rebate has been delayed while they fix an issue.
  7. XBLRewards8 Win User

    VIP money back

    Hello SteadySphere,

    Apologies for the inconvenience. We have determined that a change in the preview program has caused an issue with MyVIP rewarding. We have delayed payback for April purchases until we can ensure that all our members are appropriately Rewarded. Once we can
    confirm that this issue has been resolved, we will process MyVIP for April and you will see the Credits pending in your account.
  8. MGNates Win User

    Microsoft store console purchases

    Is there the money back for my vip bonus?
  9. spursYIDkid88 Win User

    Who is ready for the: Call to Arms Map Pack for Gears of War: Judgment?

    Im with you guys, VIP season pass seeming more and more worthless and a waste of money
  10. XBLRewards8 Win User

    Vip credits back

    Hello Matthaus,

    We have determined that there is an issue processing and fully Rewarding some purchases with MyVIP progress, and are working on a hotfix which should be deployed by the end of the month. Due to this issue, we have delayed payback for September purchases
    to the end of the month to ensure that users are not affected by this, and are appropriately Rewarded. Apologies for the confusion. You are correct that under normal conditions, payback for September should have already occurred.
Thema:

VIP money back

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