Vip gems

Hi i claimed my vip gems for 5000 reward points on the 1st of june and I haven't received them yet

:)

 

Xbox Live Rewards Closing Down

When the VIP Gems and other cash gets converted to local currency, how much will each VIP Gem be worth?

 

VIP Gems

Following VIP Gems didn´t receice.

04.04.2018 200 MyVIP Gems

03.03.2018 10 MyVIP Gems

01.01.2018 100 MyVIP Gems

02.02.2018 150 MyVIP Gems

 

The credits should show as pending on the MyRewards section of the Rewards site. They would be scheduled to deposit at the end of the month.

 

Hello,

From the previously available FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

You can review when your Credits were pending, as well as when you had 5000 pending, on the MyStatement on the MyRewards page.