Violations of tos ok if done over multiple messages?

It does violate the tos. It's just a way people try to bypass any automatic filters, but the enforcement team can still investigate all the messages and issue a suspension for it.

Xbox support has nothing to do with suspensions the only people that deal with suspensions are the enforcement team.

The only thing that support can see is. What type of suspension (communication or account) and length of suspension.

Every report that is made to the enforcement team is reviewed. and each infraction that is made is subject to a suspension I will give you an example this is not necessarily what happened in your case but this is how you could get multiple suspensions from
the same conversation.

1. Someone sends you a message over chat.

2. You do not like their message and instead of ignoring or blocking and reporting them you send them a message that violates the ToS/CoC. Violation 1 subject to enforcement action.

3. That reports your message and sends you another message.

4. You again send another message that violates the ToS/CoC to this person. Violation 2 subject to a second enforcement action.


This continues on until you reach what ever amount of violations and each report that is made is investigated by an enforcement team member and if they find that the report is valid and that the messages did violate the ToS/CoC then there can be
multiple suspensions put onto an account for one conversation.

Report the "Ambassadors" for violating tos for suspending accounts because of unsubstantiated reports of tos violations for Looking for Group posts, chat and messaging... Maybe if we start reporting them, they might correct their actions...

Yes as buying/selling of accounts is not allowed.

Just tried this out myself and was able to reproduce it. I'll do some investigation and follow up as soon as I have more information. Hang in there!