Viki App - Is it still supported on Microsoft?

Discus and support Viki App - Is it still supported on Microsoft? in XBoX Games and Apps to solve the problem; I've been having trouble with the Viki app for a while. The images will not load on the main menu and the videos themselves won't play. I have tried... Discussion in 'XBoX Games and Apps' started by PixieRay, May 10, 2017.

  1. PixieRay
    PixieRay Guest

    Viki App - Is it still supported on Microsoft?


    I've been having trouble with the Viki app for a while. The images will not load on the main menu and the videos themselves won't play.

    I have tried deleting and reinstalling but nothing changes.

    I have read on the Viki website from Jan this year Microsoft are no longer supporting Viki which is why we can no longer access the updates and bug fixes. Is this true? It is one of my favourite apps and seems **** to have it just taken away, especially
    as it's free.

    Please advise.

    :)
     
    PixieRay, May 10, 2017
    #1
  2. SOY NUB
    SOY NUB Guest
    Viki service problem

    i have a problem with viki app, when i strat up the app a error message apear that says that the viki service is not available, i delete and reinstall the app but still no working
     
    SOY NUB, May 10, 2017
    #2
  3. BlossomDoll
    BlossomDoll Guest
    Viki Error

    Sorry, the Viki server isn’t available right now. Please select the retry button below or try again later. For more information, go to www.xbox.com/status.

    I got this message when I tried to play viki on my Xbox 360 apps. I deleted the app reinstalled it but it is still not working, no image shows up and videos cannot be played, anyone that can help me please?
     
    BlossomDoll, May 10, 2017
    #3
  4. Mister Beep
    Mister Beep Guest

    Viki App - Is it still supported on Microsoft?

    Hey there,

    Unfortunately the Viki app is no longer supported on the Xbox 360 console. If you want to see the app on the Xbox One console, be sure to let the developers of the app know!
     
    Mister Beep, May 17, 2017
    #4
  5. Mister Beep Win User

    Viki App - Is it still supported on Microsoft?

    Hey there,

    Unfortunately the Viki app is no longer supported on the Xbox 360 console. If you want to see the app on the Xbox One console, be sure to let the developers of the app know!
  6. ArminatorX Win User

    viki app on 360

    The App provider is responsible for the behavior of their app.

    You need to contact the Rakuten Viki support for information about the Viki App and the server error.
  7. WaunaKeegan11 Win User

    Xbox 360 Viki app

  8. XBF Crystal P Win User

    viki app on 360

    Hi there Holly,

    Thanks for reaching out here in Xbox Forums. I'm sorry to hear about the issue with the Viki App on the Xbox 360. I recommend to try the following troubleshooting article:

    Viki app on Xbox 360    .

    Give this a shot and let us know the results.
  9. Mister Quimby Win User

    Viki, Inc. app

    Hey there FoughtRogue3!

    In order to inquire about future updates for the Viki app, you would need to reach out to Viki by contacting
    L: info@viki.com. In the future, please go ahead and create a new thread. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you
    have tried. Thanks in advance!
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Viki App - Is it still supported on Microsoft?

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