Videos randomly stop whilst playing

Hi there!



I also have Virgin Media 150Mb fibre optic, but have personally never had any connection issues to the Bungie servers or Destiny etc.



There's a few things you could try, which could potentially help resolve issues.



Do you have the Virgin Media SuperHub 2? I know that this has had some problems with the Xbox One for some people. Have you tried rebooting your router to fix the problem? Also have you tried power cycling your Xbox One at the same time to completely boot
everything freshly? Is your NAT type Open, Moderate or Strict? Moderate isn't usually a problem, but Strict can cause problems. You can check this in Settings > Network.



The last thing I can think of doing would be to attempt to port forward and/or open ports by accessing your router settings directly. I believe for the SuperHub2 it's 192.168.0.1. From there you will need to press "Advanced Settings", and then find "Port
Forwarding" under security. You'll then need to check
THIS article on Bungie support, as it lists all the open ports needed to play Destiny. It does recommend attempting to enable UPnP (Universal Plug and Play) on your router before attempting a port forward, to see if that helps.

It just randomly stopped displaying video. I did notice last month my game would crash and there were some video artifacts here and there but figured it was the game not the console (again, I dont play much). The correct HDMI port is being used.

thanks

If you pause the game whilst playing and go to Audio and Video, there should be an option there to alter the volume.

whilst you go crouch behind a randomly yet conveniently placed Wall!! lol

This is also happening to me. I have found that if I leave my controller connected via the usb cable I do not have the issue. If I am playing whilst not charging my controller it will randomly disconnect