Video Issues with Xbox One

Discus and support Video Issues with Xbox One in XBoX on Consoles to solve the problem; Hello, I just bought an Xbox One yesterday, and I am having some issues with playing any sort of video. When I try to play a video, the video turns... Discussion in 'XBoX on Consoles' started by SamuelThink, May 20, 2014.

  1. SamuelThink
    SamuelThink Guest

    Video Issues with Xbox One


    Hello, I just bought an Xbox One yesterday, and I am having some issues with playing any sort of video. When I try to play a video, the video turns pixelated (with multiple green squares. When I start my Xbox it does the same thing. It seems like when I
    played a game it was fine, and also when I was browsing the Xbox Home place. But any sort of video comes out weird. Any suggestions?

    Note: I have tried different HDMI cords, different TV settings, and have changed TV's. I also unplugged the Kinect and the HDMI in cables. Nothing seemed to work.

    :)
     
    SamuelThink, May 20, 2014
    #1
  2. Spyroman12
    Spyroman12 Guest
    Xbox One issues with video/audio

    Have you tried a hard reset on the console yet?

    If that doesn't work, go to settings, click on display and audio, and make sure that your audio settings are set correctly
     
    Spyroman12, May 20, 2014
    #2
  3. Xbox One issues with video/audio

    My xbox one have stopped playing back full audio when Im watching movies, Ive tried watching different things from: Netflix, Xbox video AND physical Blue-ray disc's and they all have the same problem.

    The ambient? (background) sound is working in every movie, so i can for example hear cars, animals with more from the movie scene, but I cant hear the dialouge, it worked perfectly fine two days ago, and than just suddenly stopped.

    Does anyone else have these issues? or know how to solve them?
     
    Claes Welander, May 20, 2014
    #3
  4. CMUchippewa
    CMUchippewa Guest

    Video Issues with Xbox One

    It seems like a faulty Xbox. I would highly suggest trying to return the console to where you bought it as soon as you can. If they don't accept it back, the next best thing is to file a repair request at support.xbox.com . I know this can be frustrating
    since you just bought it and it is broken already, but once you get a console that actually works, the console is amazing!
     
    CMUchippewa, May 20, 2014
    #4
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Video Issues with Xbox One