Video issue on XBOX SERIES S

I have the exact same issue on my Xbox Series S, when using the Edge Browser I am unable to watch the live broadcasting. I can however watch the previously streamed videos on the App.

Only the live video is not able to start it keeps loading.

Xbox is up-to-date and the app is updated.

F1 is not the problem as it work anywhere else except on the the Xbox Series S

I’m currently experiencing the same issue. I recently bought a new Xbox Series S and unable to play any Disney Plus content. The content plays briefly before the video stops followed shortly by the audio.

I have other streaming apps that have no issues and I have another Xbox Series S that plays Disney Plus with no issues.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Petresandu, as for the error that appears on the screen, have you tried some procedure like trying another HDMI cable, switching HDMI port on tv, or even doing a full reset on the console?

When requesting repair, you have your account set up with your billing address correctly, and have also tried by another browser.

https://support.xbox.com/en-us/help/hardware-ne...

You access the site above and register a new device using the serial number. you find behind your console.

Then in MORE DETAILS, look to request repair, Start Online Service.

To mail it to Microsoft.

As for the service, you have to contact the support via chat, pass through the automatic assistance and then you will be attended by an agent.

Hello Noah Buell,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you are having this issue with the YouTube app on your Xbox Series S. I will try to help you resolve it as soon as possible.



To better understand your situation, I have a few questions for you:



- How often do you use the YouTube app on your Xbox Series S?

- Do you have the latest version of the app installed?

- Do you have any other apps running in the background when you use YouTube?

- Have you tried clearing the app cache or reinstalling the app?

- Does this issue happen with any other video streaming apps on your Xbox Series S?



Based on your description, it sounds like the YouTube app is not displaying the videos correctly after you watch a video that has a warning message. This could be caused by a glitch in the app, a compatibility issue with your Xbox Series S, or a network problem.



Here are some possible solutions that you can try:



- Restart your Xbox Series S and your router or modem.

- Check your network settings and make sure you have a stable and fast internet connection.

- Adjust the video quality settings in the YouTube app and see if that makes a difference.

- Contact YouTube support and report this issue to them. They might have more information or updates on this problem.



I hope this helps. Please let me know if you have any other questions or concerns. Thank you for choosing Xbox and have a great day.

3. ONLY the Xbox-Series X has this issue, No other, including the Series S which is the “little brother” of the Series X

4. The issue is the Series X

Are you sure, that the Series S is not affected?