Video glitching on Series S

QuiGonJ · Jan 11, 2022

I am two months out of warranty, so naturally the console is glitching. Where things should be clear, like rain on Zeffo in Jedi: Fallen Order, I am getting purple globs. Same with what is supposed to be smoke in the Halo Infinite campaign, Does anyone know what is wrong, or how to correct it?

:)

QuiGonJ

From my first words of the post: "I am two months out of warranty, so naturally the console is glitching." I called phone support and they said $399 instead of just $199, which is your post. This is still costly, but not a hundred dollars more than the console. One other guy said if you did everything, and it's just some games, then they probably need to fix the games.

Francia J.

That would be great and you're welcome!

QuiGonJ

I will give that a shot this afternoon. Thanks!

Francia J.

Is it no longer in warranty? If yes, you can check the out-of-warranty cost here:

https://support.xbox.com/en-US/help/hardware-ne...

Francia J.

In this case, the best option now is getting the console repaired, QuiGonJ in that way the Microsoft Service Repair team can get this checked immediately and permanently fix it.

To do so, kindly sign in to https://account.microsoft.com/devices.

Video glitching on Series S