Video died after power outage

cptgantu · Jun 23, 2015

Different Tv's, Different power outlets, Different HDMI cords, Reset, "low res" mode, unplugged power for 5 minutes nothing deader than a door nail.

:)

geekfather · Jun 23, 2015

Xbox RROD after Power Outage

Alright - try the help on that link I just posted. If no go - then EZ is correct time for repair, I repaired my own XBOX with this issue but it isn't for the feint of heart.

Repair link :
support.xbox.com/.../repair-process

xXP3T3RXx · Jun 23, 2015

Xbox RROD after Power Outage

The power supply color is Orange

Voss Veceili · Jun 23, 2015

Hey cptgantu,

So I'd love to see if I could help you here. I'm not too sure of what you are saying. If you could provide us (Community Members) with a bit more information here. This way we'll know what's going on and how we (Community Members) can best help you out
. So just give some information like :

Affecting the whole console. Can not see anything when xbox turns on.

I'm able to see all normal xbox functions, but unable to watch video.

When I insert a DvD into the disc tray nothing happens.

My xbox will not turn on. The white light with a "X" Displays but my xbox display doesn't appear on my TV.

Things that describe your issue a bit more will help allot Okay looking forward to hearing from you. Until then.

- Voss

Voss Veceili

Hey cptgantu,

So I'd love to see if I could help you here. I'm not too sure of what you are saying. If you could provide us (Community Members) with a bit more information here. This way we'll know what's going on and how we (Community Members) can best help you out

. So just give some information like :

Affecting the whole console. Can not see anything when xbox turns on.
I'm able to see all normal xbox functions, but unable to watch video.
When I insert a DvD into the disc tray nothing happens.
My xbox will not turn on. The white light with a "X" Displays but my xbox display doesn't appear on my TV.

Things that describe your issue a bit more will help allot

Okay looking forward to hearing from you. Until then.

- Voss

CMUchippewa

Have you tried to see if it works with other power outlets?

RobertBuckalew

Its not plugged into a surge protector is it?

IgotTSondabrain

don't ever plug your x1 into a surge protector. it already has one in the power brick...

ThunderCrushR

the power supply has a fuse in it, unfortunately the power brick is sealed. You will have to get a service request #, you will have to pay to ship it and get insurance and a tracking number.

The Warranty Center in Houston has been known to lose items that customers have sent them. Mine included! This then will create a nightmare for you and you will have to wait over a month before any action from a advocacy team will take place. These are cold
hard facts!

as H3LLspawn and I can verify! Good luck and may god be with you because it will take God to help you!

Video died after power outage