Video/Audio sync issues

Discus and support Video/Audio sync issues in XBoX on Consoles to solve the problem; My Xbox One slowly loses audio/video sync as I use it. I think it might be exacerbated by switching between apps (i.e. Hulu/TV or TV/Game) but I'm not... Discussion in 'XBoX on Consoles' started by Ctrl Alt Del, Jan 11, 2014.

  1. Ctrl Alt Del
    Ctrl Alt Del Guest

    Video/Audio sync issues


    My Xbox One slowly loses audio/video sync as I use it. I think it might be exacerbated by switching between apps (i.e. Hulu/TV or TV/Game) but I'm not sure. The problem seems to occur every time I use the Xbox One for more than a few hours. The audio once
    it has happened is affected across the system, in games, apps, and the dashboard. It is probably around a half second delay, certainly noticable. The problem is corrected by holding the power button on the Xbox for 5 seconds to completely reset it.

    :)
     
    Ctrl Alt Del, Jan 11, 2014
    #1
  2. Blu Ray Player out of sinc after latest console update!!!!

    I Am having this same Issue with Audio Sync Issues. Tried watching couple movies tonight via BluRay APP and Audio Sync issues was very bad.
     
    WYLD STALLYNS77, Jan 11, 2014
    #2
  3. BodyBag UK
    BodyBag UK Guest
    Video and Audio Delay HELP!

    Sky HD box to Xbox One input, xbox output to tv. no splitters. I have no external sound system so delay is on hdmi audio. Sky HD direct to TV has no audio/video sync issues, audio delay is only present with Xbox one in the circuit.
     
    BodyBag UK, Jan 11, 2014
    #3
  4. Video/Audio sync issues

    I have a delay on all surround audio, but it doesn't seem to get worse. See this post

    forums.xbox.com/.../1629982.aspx
    .

    What options do you have set for your audio output? If you use optical output you could try doing a similar test to the video linked in that post to help see if it narrows down your issue?
     
    Tom Montgomery, Jan 12, 2014
    #4
  5. Ctrl Alt Del
    Ctrl Alt Del Guest
    I am just doing HDMI to my TV and have the sound coming out the TV speakers. And it definitely gets worse. When the box first turns on there is no delay and after an hour or two it is noticeable, so I know it's the Xbox and it can't be fixed just by changing
    a delay setting.
     
    Ctrl Alt Del, Jan 14, 2014
    #5
  6. Olley64
    Olley64 Guest
    Hi there i have a lip sync issue on Xbox one games.. It seem to be a split second out of sync ill try the power button hold to night.. Do you know if it will be patched or do i have to ring Microsoft and set up a repair. Thank you
     
    Olley64, Jan 22, 2014
    #6
  7. s0nta claus
    s0nta claus Guest
    I have the same exact issue. The longer the system is on, the longer the audio gap becomes. It's really frustrating, especially when you use the console all the time. I've tried different settings, different hdmi cables, nothing so far has worked. Oddly
    though I did notice that, at least for me, this audio problem is only with audio through the tv. I can hook up headphones through the optical out and the audio is fine. I'll turn up the sound after playing a game to watch tv and when I hear audio from both
    sources the delay can get over at least a full second.

    And while I can only speak for myself, it's not as though I have this ancient television. It's a year old, so while I'm sure the television will be the first thing pointed to, I highly doubt that's the problem, especially considering 360 and ps3 both
    work absolutely fine with no issue whatsoever.
     
    s0nta claus, Jan 31, 2014
    #7
  8. svyatko(2)
    svyatko(2) Guest

    Video/Audio sync issues

    Hi guys.

    I am seeing huge sync issue when streaming to Xbox from another device. i.e. streaming live event from Surface IE to Xbox one.

    That's so annoying... it only takes it about 2 min to get out of whack. Same behaviour from other devices. And I can confirm 360 worked perfectly in this respect.
     
    svyatko(2), Oct 31, 2018
    #8
  9. s0nta claus Win User

    Video/Audio sync issues

    I have the same exact issue. The longer the system is on, the longer the audio gap becomes. It's really frustrating, especially when you use the console all the time. I've tried different settings, different hdmi cables, nothing so far has worked. Oddly
    though I did notice that, at least for me, this audio problem is only with audio through the tv. I can hook up headphones through the optical out and the audio is fine. I'll turn up the sound after playing a game to watch tv and when I hear audio from both
    sources the delay can get over at least a full second.

    And while I can only speak for myself, it's not as though I have this ancient television. It's a year old, so while I'm sure the television will be the first thing pointed to, I highly doubt that's the problem, especially considering 360 and ps3 both
    work absolutely fine with no issue whatsoever.
  10. Olley64 Win User

    Video/Audio sync issues

    Hi there i have a lip sync issue on Xbox one games.. It seem to be a split second out of sync ill try the power button hold to night.. Do you know if it will be patched or do i have to ring Microsoft and set up a repair. Thank you
  11. svyatko(2) Win User

    Video/Audio sync issues

    Hi guys.

    I am seeing huge sync issue when streaming to Xbox from another device. i.e. streaming live event from Surface IE to Xbox one.

    That's so annoying... it only takes it about 2 min to get out of whack. Same behaviour from other devices. And I can confirm 360 worked perfectly in this respect.
  12. Ctrl Alt Del Win User

    Video/Audio sync issues

    I am just doing HDMI to my TV and have the sound coming out the TV speakers. And it definitely gets worse. When the box first turns on there is no delay and after an hour or two it is noticeable, so I know it's the Xbox and it can't be fixed just by changing
    a delay setting.
  13. Tom Montgomery Win User

    Video/Audio sync issues

    I have a delay on all surround audio, but it doesn't seem to get worse. See this post

    forums.xbox.com/.../1629982.aspx
    .

    What options do you have set for your audio output? If you use optical output you could try doing a similar test to the video linked in that post to help see if it narrows down your issue?
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Video/Audio sync issues

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