Video and Audio issues

AthertonKoolman · Sep 16, 2020

I have a xbox one and I have had no issues with video or audio. Recently I moved my xbox from my house to my girlfriends while I spent some time there. When i set it up last night, the screen had a green tint to it and there was no audio. I have also had
the screen say invalid format, but i fixed that by resetting the display.

:)

RedCarGamer

If new cords and different TV's and still experience the issue is because could be hardware issue (like GPU).

The better is to
contact official support by chat or phone to get a better answer but looks like you will need to send your console to repair.

Quentin6750

It sounds like its a console problem! Or maybe the hdmi cord!try getting a new one!

AaronRose1

Im not part of that program.

Your idea worked though! Thank you so much!

Njal the Blue

Are you part of the Xbox Insider Preview program?

You could try a factory reset.

Open the guide, go to settings, system, console info, reset console.

Select reset keeping all games and apps

VGN Shini

Hello AaronRose1.

How old is your Xbox and has it been in good conditions? If you have tried different TVs and different cords then it sounds like it needs repair. I hope that isn't the case, but it may be. Just keep it in your mind as a possiblility. Good luck.

Video and Audio issues