very frustrating

R0ckingCrayfish · Jan 14, 2017

So frustrating iv been wive xbox rewards since it started on xbox 360 and still never got any of the rewards i signed up for. And then brough xbox so started new account thinking it might be diffent , Na its still happening so right now thinking cancling
rewards cuz theres no point even though the mount of hours i play on Neverwinter and other free games should have given me some sort.of points but still nothing

:)

SmilyPrawn63 · Jan 14, 2017

very frustrating

same issue here... my son is really upset. what is the point to spend 60 dollars in a game with issues to solve and so far no fix available??

Sneeky Cheeze · Jan 14, 2017

very frustrating

Sorry but I cannot seem to see which problem you are relating to as you have posted a brand new thread. Could you please elaborate and I am sure someone very helpful on the forums will be able to assist you with your issue.

Smwutches · Jan 14, 2017

There are no offers to receive credits just for playing games. In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

XBLRewards8 · Nov 3, 2018

Hello R0ckingCrayfish,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

MB5656

Ok so you are not able to sign into the account because you are suspended but you could not get back into the account because you're Xbox only email is a misspelled account of what you thought it was, you ask for support but they did not give you any good
luck, but you tried to get on to your Xbox because the ban was until a certain date. But the ban got put back on because you have a negative balance, . Is this correct?

MB5656

Ok have you signed into enforcement.xbox.com or posted on :forums.xbox.com/.../41.aspx

And figure out why you keep getting suspended?

onyxishere

No, it is the email address that is specific to the account. The one that is used to sign in to the account.

MB5656

Does the email that is the security proof get the ban email saying which account is suspended?

onyxishere

Ok, first off. Give phone support a call and tell them you forgot the email address for the account. So long as you can answer some account specific questions they can give you the proper spelling for the email.

As for the suspension the link provided above is no longer in use.

Once you get your email address you can log in at this link
http://enforcement.xbox.com/ and open a Case Review for the suspension.

If it is only temporary then, when you get access to the tag again, I would recommend changing the email to an accurate one.

very frustrating