Very confused

Discus and support Very confused in XBoX Accessibility to solve the problem; So I have games that I bought for my Xbox one however just today say that they aren’t compatible and can’t download them despite being able to... Discussion in 'XBoX Accessibility' started by Matthew Miklus, Aug 17, 2023.

  1. Matthew Miklus
    Matthew Miklus Guest

    Very confused


    So I have games that I bought for my Xbox one however just today say that they aren’t compatible and can’t download them despite being able to yesterday. What is going on and how do I fix it if possible?

    :)
     
    Matthew Miklus, Aug 17, 2023
    #1
  2. Daft Badger Win User

    Very Confused

    Yep,it's on a free to play weekend at the moment
  3. JeffMomm Win User

    Very Confused

    Same here - trying to figure out why. Free to play weekend, maybe?
  4. Fascist Fish Win User

    Very Confused

  5. FernandoCarvalhoPV Win User

    Very confused

    My name is Fernando I'm an independent consultant, I'm happy to help

    Clear the cache, in some cases it can solve the problem: Press the Xbox button on the controller.
    Go to your profile icon and select “Settings”.
    Select "Devices and Connections", then "Blu-ray".
    Select "Persistent Storage".
    Select "Clear Persistent Storage". (Note) Clearing the cache removes all game updates already downloaded. You will need to download these updates again the next time you play the game.

    Hope I helped and see you soon
  6. Knowitall(2) Win User

    still very confused

    You have to post in the Suspension forums at this link:

    forums.xbox.com/.../41.aspx

    No one outside of those forums has access to your enforcement history, NO ONE, not phone support, nor forum support.
Thema:

Very confused

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