very buggy

I've reported these bugs to the Bingo team and they are working to get these resolved. As Bingo is a "soft launch" in Canada only, it is similar to what other companies do with beta tests- so they can get all the bugs and problems resolved.

Still never got my gold card rewards, lost out on 120ish keys, check my gamertag for reference.

I can reproduce the lack of refreshing tickets everytime, launch game, use your tickets, alt tab out of game or go to desktop, go back to game 20 minutes later, no new tickets unless you force close game with alt f4. The bingo issue is strange, you have
a bingo, you hit bingo, and it just says a big X with 10 second timer. The other day I couldn't complete a single game in brazil room, would never give you any EXP at the end of the match.

Can you give me some more information about these errors?

When you say it doesn't recognize your Bingo, does it just lag after you press the Bingo button?

I will check on the Gold card rewards and see if there's an issue on our end with it. I tried to reproduce the lack of refreshing tickets while running in the background but I wasn't able to do it. Are you running a lot of other programs or...?

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey ForegoneBacchus, how are you today? Hope you're well.

ForegoneBacchus, there are a few things you can try.

So, let's try this, first, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

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Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

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Then, try to uninstall and install the Xbox app.

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If it still doesn't work you're going to uninstall the games services using a powershell command.

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

Then, after you do it, you're going to open the game pass app, it will ask you to download and install the game services again

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If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...

I have seen the top issue you mention before where controls are still on the dashboard level not the overlay. You have to press the Xbox button and then hold it again to resolve it, correct?

Never had the issues with the other items you mentions.

You should also consider posting your suggestions at
http://feedback.xbox.com or
http://xbox.uservoice.com which is where Microsoft picks some of the features and fixes to add in the monthly updates.

tbh, the Xbox 360 wasn't smooth when it launched either, a number of updates from Microsoft got it to that point and that is what Microsoft is doing with the Xbox One now.