Verizon Fios App Not Working

Discus and support Verizon Fios App Not Working in XBoX Games and Apps to solve the problem; About a week ago my Verizon Fios app stopped working. When I try to launch it I get a grey screen that says contact support. I can still get my Verizon... Discussion in 'XBoX Games and Apps' started by VastoHorde, Jun 3, 2015.

  1. VastoHorde
    VastoHorde Guest

    Verizon Fios App Not Working


    About a week ago my Verizon Fios app stopped working. When I try to launch it I get a grey screen that says contact support. I can still get my Verizon Fios Cable TV through my cable box so my service is good.

    :)
     
    VastoHorde, Jun 3, 2015
    #1
  2. DRC3021
    DRC3021 Guest
    Verizon Fios App: No Subscription Found Error

    I've been using this app for years. I am still a FIOS subscriper and all devices/internet/TV are currently working fine. I was just using this app the other day as well. However; for some reason today when i attempt to use it I am getting this error stating

    "no subscription found" "Both verizon fios and verizon TV are required to use this app, you are not subscribed to fios tv and fios internet"

    again I am using my internet now. ALL my devices work: laptop, tablet, phone, computers, TV. Just this single app isn't working. I tried reinstalling the app and disconnecting and reconnecting still not working.
     
    DRC3021, Jun 3, 2015
    #2
  3. GUESS88
    GUESS88 Guest
    FIOS TV App Not Working After Update

    Just installed the update today and now my FIOS TV app can't authenticate my service with Verizon. App says that Verizon FiOS TV and FIOS internet are required, but I have both, and it's been working fine up until now. Other channel apps seem to work fine
    so far, like FX NOW.
     
    GUESS88, Jun 3, 2015
    #3
  4. fadingsparks
    fadingsparks Guest

    Verizon Fios App Not Working

    Same issue. Any resolution?
     
    fadingsparks, Oct 2, 2015
    #4
  5. VastoHorde
    VastoHorde Guest
    Afther a couple of days it started working again. I don't know what the problem was. Maybe try uninstalling the app or doing a hard reset or both.
     
    VastoHorde, Oct 3, 2015
    #5
  6. Mister Maka
    Mister Maka Guest
    Hey fadingsparks!

    Please create a new thread with the exact trouble you're having so we can best help you out with this. Appreciate it!
     
    Mister Maka, Nov 1, 2018
    #6
  7. MIK3 DA DON Win User

    Verizon Fios TV

    not able download fios verizon app
  8. sn2006gy Win User

    FiOS App listed on Xbox One site is MIA on the console.

  9. Mister Maka Win User

    Verizon Fios App Not Working

    Hey fadingsparks!

    Please create a new thread with the exact trouble you're having so we can best help you out with this. Appreciate it!
  10. fadingsparks Win User

    Verizon Fios App Not Working

    Same issue. Any resolution?
  11. VastoHorde Win User

    Verizon Fios App Not Working

    Afther a couple of days it started working again. I don't know what the problem was. Maybe try uninstalling the app or doing a hard reset or both.
Thema:

Verizon Fios App Not Working

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