verifying security information

Discus and support verifying security information in XBoX on Consoles to solve the problem; I'm trying to sign in on my account i have been using for over a year on the xbox one, but its asking me to verify my security information, this... Discussion in 'XBoX on Consoles' started by BoweryKestrel98, Feb 16, 2015.

  1. verifying security information


    I'm trying to sign in on my account i have been using for over a year on the xbox one, but its asking me to verify my security information, this wouldn't be a problem however the email address is wrong as it has a typo in it (it says homtail instead of hotmail)
    but i don't know how i can change it to fix the issue with getting the code to verify and play, usually i can connect automatically however we don't have the kinect plugged in as it is at my brothers place - it usually automatically signs me in.

    is there a way of changing my password without losing saved game data??

    :)
     
    BoweryKestrel98, Feb 16, 2015
    #1
  2. HELP ME !! NEED HELP WITH MY PROFILE. "COMMENT "

    You'll need to call Xbox Support and give verifying information (billing, security questions, etc.) in order to try and get your password reset. Recovering your profile is the only way to go. Nothing else will resolve a corrupted profile.
     
    Lee-1D32687A-8B6E-4896-8A04-077AE952DB60, Feb 16, 2015
    #2
  3. Error code 8015D003 when signing in to profile

    Hey there, vampiric. 8015D003 indicates an issue with your profile. You can try verifying and updating your security information using the "My Account" link above; you could try clearing your cache; and/or you could try redownloading your profile.
     
    HyruleBalverine, Feb 16, 2015
    #3
  4. tp500 Win User

    Messages

    promts to

    check account

    messaging is not working for your account. Go to

    https://support.xbox.com/fix-messaging to get more information and see how you can fix it

    that is the same as

    https://support.xbox.com/my-account/security/verify-security-information

    im here trying to verify email maybe

    https://support.xbox.com/en-US/my-account/security/verify-security-information

    I click to verify an it links to sign in.

    Microsoft says

    " Verify your security information on your console. When prompted to verify security information while using your Xbox One or Xbox 360, follow the instructions displayed on your console. We will send a code to the phone number or email you provided. Enter
    the code to complete verification. You can update your security information at any time by signing in to
    account.microsoft.com."
  5. alexteam27 Win User

    Account Lock

    hi, verify your account:

    https://support.xbox.com/fr-FR/my-account/security/verify-security-information
  6. MB5656 Win User

    Unable to load to dashboard

    also have you tried this?:

    Solution 1: Verify your Microsoft account security information

    If you recently added security contact information to your Microsoft account, you may need to verify the information. This verification process tells us that you, not someone trying to steal your account information, made the changes. Here’s how to verify
    your security information:

    Sign in to your Microsoft account. If you forgot your password or it doesn’t work, reset your password.

    Under Password and security info, click Edit security info.

    If your security information needs to be verified, you’ll see the word Verify under the phone number and/or email address. Click Verify.

    Sign out of your Microsoft account, and then sign in again.

    Try to sign in to Xbox Live on your console again.
  7. DrifterX22 Win User

    Can't sign into Xbox Beta app

    I have had issues at times signing in and finally a message would pop to ask me to verify my identity; basically sign back in.

    Verify your security information from your computer or other Internet-enabled device

    Here's how:

    1. Sign in using your Microsoft account email address and password.
    2. Select Security.
    3. Click Update info.
    4. Click Verify next to your security information.
    5. You'll receive a security code via text or email to verify that you're the account owner. Enter the code when you receive it, and then click
      Verify.

    Verify your security information on your console

    When prompted to verify security information while using your Xbox One or Xbox 360, follow the instructions displayed on your console. We will send a code to the phone number or email you provided. Enter the code to complete verification.

    You can update your security information at any time by signing in to
    account.microsoft.com
    .
  8. Norrissa Win User

    Can't login to profile.

    Without more info. it's hard to tell but it's possible that your account just needs to be verified. For a step by step guide to adding security contact information to your account, please visit

    support.xbox.com/.../add-security-contact-information
    .

    To verify your email and phone on account, log in to account.live.com and look for Security & Privacy, Change password and more. You should see your email address with an option to verify or send a code. Check your email for the code and return to enter
    it on our site. This will verify the email address. Please do this for an email and phone number and you’re all set!
Thema:

verifying security information

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