Verify your email address for your Microsoft Account

Discus and support Verify your email address for your Microsoft Account in XBoX on Consoles to solve the problem; Hello All, I just spoke with an awesome agent who should me how to change the email for your Microsoft account when you've lost access to the original... Discussion in 'XBoX on Consoles' started by StarKi113R13, Apr 8, 2014.

  1. StarKi113R13
    StarKi113R13 Guest

    Verify your email address for your Microsoft Account


    Hello All,

    I just spoke with an awesome agent who should me how to change the email for your Microsoft account when you've lost access to the original email!

    Now, the website to do this at is account.live.com. Usually you can't change the primary alias without having verifying it first. The agent told me that there is actually a "back door" to this. BE WARNED, you wont be able to do this option if you have money
    on your Microsoft account.

    Here's how.

    Step 1: Sign into account.live.com with the email and password to your Microsoft account

    Step 2: When on the account summary, you'll see a message saying the following "Your Email address has not been verified" followed by a blue hyperlink stating
    Verify email address. Click on that link.

    Step 3: After you click on the link, you be on a page that'll tell you that a verification email was sent to that email address. Ignore this page and open a new tab (Internet explorer would be preferred)

    Step 4: On the new tab, go to
    www.outlook.com

    Step 5: After going to www.outlook.com, you will see a blue link saying "Change the
    email for your Microsoft account". Again, you won't see this link if you have money on your Microsoft account.

    Step 6: Once your on the "Alias Management" Page, use the option for an existing email for the primary alias. The Primary alias for the Micorosft has to be an email that you've never used with Microsoft/Xbox. The website will give you an error.

    I would recommend talking to an agent at 1-800-469-9269 to further assist you, You can also PM me if have any questions. NOT EVERY AGENT WILL KNOW THIS OPTION.



    HAVING YOUR EMAIL VERIFIED IS NEEDED TO DOWNLOAD YOUR PROFILE ONTO THE XBOX ONE! Also, you want to make sure that your security information and updated with at least 2 alternate pieces of contact information.

    Happy gaming!

    :)
     
    StarKi113R13, Apr 8, 2014
    #1
  2. ChiefJoboo
    ChiefJoboo Guest
    Error code 8015402B keeps appearing when we try to log in a new microsoft account.

    "This means you're using a non-Microsoft email address that has not been verified.

    If you use a non-Microsoft email address such as an @gmail.com or @yahoo.com address, you'll need to verify that you have access to that email account before you can use Microsoft services.

    To verify your account, sign in to your Microsoft account at any xbox.com page, such as this one, and follow the instructions to verify your email address. To learn more about how to verify your account, see

    "Call us overprotective, but we need to verify that this email is yours" message when signing in to Xbox.com    . "

    Error 0x8015402B or 8015402b | Xbox 360 Account Error
     
    ChiefJoboo, Apr 8, 2014
    #2
  3. M3tal Daz3
    M3tal Daz3 Guest
    whats 8015402B??

    You see the following error message when you try to create a new Microsoft account or add a family member to your Microsoft family on Xbox:

    This means you're using a non-Microsoft email address that has not been verified.

    If you use a non-Microsoft email address such as an @gmail.com or @yahoo.com address, you'll need to verify that you have access to that email account before you can use Microsoft services.

    To verify your account, sign in to your Microsoft account at any xbox.com page, such as this one, and follow the instructions to verify your email address. To learn more about how to verify your account,
    see
    "Call us overprotective, but we need to verify that this email is yours" message when signing in to Xbox.com    .
     
    M3tal Daz3, Apr 8, 2014
    #3
  4. ChiefJoboo Win User

    Error code 8015402B keeps appearing when we try to log in a new microsoft account.

    "This means you're using a non-Microsoft email address that has not been verified.

    If you use a non-Microsoft email address such as an @gmail.com or @yahoo.com address, you'll need to verify that you have access to that email account before you can use Microsoft services.

    To verify your account, sign in to your Microsoft account at any xbox.com page, such as this one, and follow the instructions to verify your email address. To learn more about how to verify your account, see

    "Call us overprotective, but we need to verify that this email is yours" message when signing in to Xbox.com    . "

    https://support.xbox.com/en-US/xbox-360/errors/error-code-0x8015402B
  5. M3tal Daz3 Win User

    whats 8015402B??

    You see the following error message when you try to create a new Microsoft account or add a family member to your Microsoft family on Xbox:

    0x8015402B or 8015402B

    The e-mail address associated with the MSA has not been verified
    This means you're using a non-Microsoft email address that has not been verified.

    If you use a non-Microsoft email address such as an @gmail.com or @yahoo.com address, you'll need to verify that you have access to that email account before you can use Microsoft services.

    To verify your account, sign in to your Microsoft account at any xbox.com page, such as this one, and follow the instructions to verify your email address. To learn more about how to verify your account,
    see
    "Call us overprotective, but we need to verify that this email is yours" message when signing in to Xbox.com    .
  6. M3tal Daz3 Win User

    problem creates an xbox live account

    You see the following error message when you try to create a new Microsoft account or add a family member to your Microsoft family on Xbox:

    0x8015402B or 8015402B

    The e-mail address associated with the MSA has not been verified
    This means you're using a non-Microsoft email address that has not been verified.

    If you use a non-Microsoft email address such as an @gmail.com or @yahoo.com address, you'll need to verify that you have access to that email account before you can use Microsoft services.

    To verify your account, sign in to your Microsoft account at any xbox.com page, such as this one, and follow the instructions to verify your email address. To learn more about how to verify your account,
    see
    "Call us overprotective, but we need to verify that this email is yours" message when signing in to Xbox.com    .
  7. Darkhawk Ninja Win User

    No

    Hi FittedBridge899,

    With the error code you provided, I was able to find that it means you have not Verified your email address, yet.

    If you use a non-Microsoft email address such as an @gmail.com or @yahoo.com address, you'll need to verify that you have access to that email account before you can use Microsoft services. To verify your account, sign in to your Microsoft account at any
    xbox.com page, such as this one, and follow the instructions to verify your email address.

    Let us know if this helps or if you need further assistance.

    ________________________________________________________

    Hit Upvote if this Helps!
  8. Tomesso Win User

    Xbox 360 Xbox live trubble

    Hi there,

    Sorry to hear you are having this problem.

    You see the following error message when you try to create a new Microsoft account or add a family member to your Microsoft family on Xbox 360:

    • 0x8015402B or 8015402B
    • The email address associated with the MSA has not been verified.

    This means you're using a non-Microsoft email address that has not been verified.

    Solution

    If you use a non-Microsoft email address such as an @gmail.com or @yahoo.com address, you'll need to verify that you have access to that email account before you can use Microsoft services.

    To verify your account, sign in to your Microsoft account at any xbox.com page, such as this one, and follow the instructions to verify your email address. To learn more about how to verify your account, see "Call
    us overprotective, but we need to verify that this email is yours" message when signing in to Xbox.com    .

    Let us know if this resolves your problem or if you receive additional error messages along the way.
Thema:

Verify your email address for your Microsoft Account

Loading...

  1. Verify your email address for your Microsoft Account - Similar Threads - Verify email address

  2. How do I get my Roblox account recovered, when I did not verify my phone number or my email...

    in XBoX Accessibility
    How do I get my Roblox account recovered, when I did not verify my phone number or my email...: My account name is "Somuchfun13" and it won't let me log into my account. It is saying all my passwords are wrong, ive tried them all. When I click "forgot password" it sends me an email, and I...

  3. I get an error when trying to verify an alias "This email address couldn't be verified...

    in XBoX Accessibility
    I get an error when trying to verify an alias "This email address couldn't be verified...: I made an email a while ago with some random words as the email and I have my Xbox game progress on the account. I'm older now and I have a new email that I would've liked to make my primary alias...

  4. I tried to log in on a old account I verified email and put password in and I just get a...

    in XBoX Accessibility
    I tried to log in on a old account I verified email and put password in and I just get a...: Can't log in says to many attempts when I only did 1 comes up with error code 0x80860010 6ccb9fa6-b751-4753-b27a-813420b1e6ec

  5. Im trying to login into my account but i need to verify the email but i no longer have...

    in XBoX Accessibility
    Im trying to login into my account but i need to verify the email but i no longer have...: what can i do so i can play games dede7090-1637-4e74-a0e5-364c4699563a

  6. verify account email no longer accessible

    in XBoX Accessibility
    verify account email no longer accessible: verify account email no longer accessible to access XBOX account after password failure. In addition the account recovery form failed even though recent bank details supporting transactions were...

  7. I have a random verify email on my account that I've never used before

    in XBoX on Windows
    I have a random verify email on my account that I've never used before: I'm trying to use Microsoft rewards but when I try to redeem on my account it asks for Verfication on my email that starts with "NO" witch I've never used kr seen before so I need help...

  8. Trying to add alias email, but I can't verify the old email

    in XBoX Accessibility
    Trying to add alias email, but I can't verify the old email: So I'm trying to add an alias email but when I go into that section a screen pops up asking me to verify the original email associated with my account. That original email has been deleted long...

  9. Locked out of my Xbox email account and unable to verify that I am the original user

    in XBoX Accessibility
    Locked out of my Xbox email account and unable to verify that I am the original user: Locked out of my Xbox email account and unable to verify that I am the original user as the mobile number linked to the account is unable to be accessed anymore and the details I provided to...

  10. My sons xbox luve has been hacked and sending verify email to unknown email address

    in XBoX Accessibility
    My sons xbox luve has been hacked and sending verify email to unknown email address: Hi My sons xbox has been hacked, when trying to sign in the verify code is being sent to a unknown email address. 6ceae784-d97f-468c-b7b1-e0762f5d88e7