Verification charge still hasn't been refunded. (India)

Discus and support Verification charge still hasn't been refunded. (India) in XBoX on Windows to solve the problem; I signed up for the xbox game pass free trial, after entering the debit card information a charge was taken. Which seemed normal since I've seen it... Discussion in 'XBoX on Windows' started by AravindSurya1, Mar 5, 2019.

  1. AravindSurya1
    AravindSurya1 Guest

    Verification charge still hasn't been refunded. (India)


    I signed up for the xbox game pass free trial, after entering the debit card information a charge was taken. Which seemed normal since I've seen it happen a couple of times. But the charge was taken twice Rs.71 for a total of Rs.142 was something I've never
    seen before.

    It's been nearly 24 hours and it still hasn't been refunded yet. Please clarify the circumstances regarding this, Isn't supposed to be immediate or will it take a longer time to be refunded. Or is it the charge was taken mistakenly?

    :)
     
    AravindSurya1, Mar 5, 2019
    #1
  2. Cowgrlzroc Win User

    Verification charge still hasn't been refunded. (India)

    Sorry to hear about your issue. You will need to request a call back from support. We are unable to assist with billing issues on the forum.

    Best wishes,

    Cowgirl
  3. Onyx Is Here Win User

    Verification charge still hasn't been refunded. (India)

    Sorry to hear it. It may be that the return of the money may take a little longer due to banking systems. However, you're best bet here would be to contact support for more help with billing issues.
    support.xbox.com/contact-us
  4. Xemness Win User

    Verification charge still hasn't been refunded. (India)

  5. Smwutches Win User

    Xbox series x order still pending

    For some people it's shown that they've been charged as a verification, but it hasn't actually be charged yet. They could also have only created a label for it and it hasn't actually shipped yet (since it's the weekend).
  6. Smwutches Win User

    Got charged 0.98 USD for nothing

    That's typically a verification charge just to make sure they can use the card. Verification charges refund themselves after a few hours or so.
Thema:

Verification charge still hasn't been refunded. (India)

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