Ventilation and power issue

Discus and support Ventilation and power issue in XBoX on Consoles to solve the problem; I keep having an issue whereby it turns off (launch xbox x) and reports an overhearing problem when it's not even warm. It then asks me to make sure it... Discussion in 'XBoX on Consoles' started by KeithB1973, Apr 30, 2019.

  1. KeithB1973
    KeithB1973 Guest

    Ventilation and power issue


    I keep having an issue whereby it turns off (launch xbox x) and reports an overhearing problem when it's not even warm. It then asks me to make sure it is well ventilated... it is... happens whenever the fans spin up hard and seems related solely to 4k.

    Short of suspending it mid air it isnt possible to give it more ventilation.... I've seen reports of this exact issue and a change to manufacturing following launch and yet you want to charge me 188 quid to return a console which shouldnt be faulty in the
    first place. I dont think 18 months is a long time and more should it be the lifespan of a unit at all, that's like taking a 3 year finance deal on a car and being told it might not last the duration...

    :)
     
    KeithB1973, Apr 30, 2019
    #1
  2. 1JayMax Win User

    Ventilation and power issue

    I recommend you get in touch with Xbox support if you've followed all the steps mentioned above. It is possible that your device needs to be looked at for repair
  3. ThisGameIsSucky Win User

    Ventilation and power issue

    The reality of it may suck, but you need to get the console serviced. When stuff like that happens it tends to really be the only thing you can do.

    I've had overheating issues lately too, similar to yours. You just gotta stick to doing the officially recommended things, man.
  4. The Hornet00523 Win User

    Ventilation and power issue

    No two consoles are the same. Each one has its own life span and weaknessess. If you are within warranty send it to Microsoft to be repaired if outside of warranty you may need to look into saving your money to have it fixed for a fee.
  5. KeithB1973 Win User

    Ventilation and power issue

    And if you read my complaint then you would know that's the bit I'm complaining about. Products have to be fit for intended use with a reasonable life span. 18 months is not reasonable to have to replace one of these. It hasn't broke, something has
    failed inside, I cant check what that is without breaking the non existent warranty myself, at which point they would wash their hands in any event. My only choice is to pay more for a repair than a new unit costs which is both disproportionate and unfair
    when the expected longevity for a unit is between 3 and 5 years of general use.
  6. KeithB1973 Win User

    Ventilation and power issue

    I'm not paying 188 for a repair that wasnt caused by me :-( only to recieve a reconditioned unit. I can buy a new one for that... If the parts fail through technology you should fix the issue. My issue is not that it failed but that you want to charge
    anything to fix it at all if they failed through no fault of my own.
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Ventilation and power issue

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