VC for NBA2K24

Hi there Ashley, my name is Gerardo and I'll be happy to help.

If I'm not mistaken, NBA 2k24 VC coins cannot be used in another game nor can they be used for anything else. However, if you want to confirm this, I recommend that you contact 2K Games Support (the developers of the game).

If you wish to request a refund for the item, please visit the following website and log in with the account that made the purchase:

https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

Keep in mind that sometimes it can take up to 24 hours for your purchase to appear in the history of refundable orders. If it does not appear, you should wait that time and check again.

I hope this helps, if you have further questions please let me know.

Best regards.

Hi. My name is Brilliant and I am happy to assist you today.

Here are a few tips to troubleshoot your game:
1. Check for known issues.
2. Restart the game.
3. Power cycle your machine.
4. Test your network connection.
5. Try using a different profile.
6. Remove and re-add your profile.
7. Clear the local save and resync with the cloud.

For more details on the above kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/game-issues-solution

For more details on known issues, kindly visit: https://answers.microsoft.com/thread/b1ac114c-7799-4946-b8f8-1c50ad5926d5

I hope this helps resolve your query.

Hi Sir, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

In this situation, the best course of action is to contact Support.

Please enter this link:

https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Unable to complete a purchase"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and payment updates" > Confirm.

Select Chat with support agent > Confirm > Start Chat.

I hope this helps.

Hello Jason Furner,

Thank you for posting in the Microsoft Community.

I can see that you are having trouble with your NBA 2K24 Pro Pass. Please try the following steps to fix the error code:



- Make sure your console is connected to the internet and has the latest system update.

- Go to Settings > Account > Payment & billing and verify that your payment method is valid and up to date.

- Go to My games & apps > Full library > All owned games and find NBA 2K24. Press the Menu button on your controller and select Manage game & add-ons.

- Find the Pro Pass in the Ready to install section and select Install all. Wait for the installation to complete and restart the game.

- If the issue persists, go to Settings > System > Console info and select Reset console. Choose Reset and keep my games & apps. This will not delete your games or save data, but it will clear any corrupted files or cache that may be causing the error.

Please see: Find your games and add-ons | Xbox Support

You may also seek assistance here: NBA 2K – 2K Support



I hope this helps you enjoy your NBA 2K24 Pro Pass. If you have any other questions or concerns, please feel free to contact us again. We appreciate your patience and understanding.

On 2K24I got all my my career items but I don't have all of MyTeam items. And I have the hall of fame pass and I did get all of the rest of the pro pass items