vbucks no where to be seen.

Discus and support vbucks no where to be seen. in XBoX on Consoles to solve the problem; I have redeemed gift card and purchased vbucks but they are not showing up on my fortnite account even though it went through successfully and my... Discussion in 'XBoX on Consoles' started by rodoneil, Dec 24, 2021.

  1. rodoneil
    rodoneil Guest

    vbucks no where to be seen.


    I have redeemed gift card and purchased vbucks but they are not showing up on my fortnite account even though it went through successfully and my credit balance has disappeared.

    :)
     
    rodoneil, Dec 24, 2021
    #1
  2. Francia J. Win User

    vbucks no where to be seen.

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    For cases like this what we initially need to do is to quit the game and perform power cycle in that way once you launch the game your in-game data will just re-sync.

    Kindly quit the game and follow the steps below before you re-launch the game.

    ​​​

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

    You can also check this link for your reference: https://support.xbox.com/en-US/help/games-apps/...
  3. Georges C. Win User

    Where are the Vbucks?

    I understand, but there are Gift Cards for different platforms, each with its own type of code.

    If he plays Fortnite on console, the Gift card he bought needs to be for Xbox and they all have 25 digits.

    When redeeming and through the console, when entering the game the V-Bucks should appear.
  4. Justin Fraley Win User

    Where are the Vbucks?

    They were the gift cards you buy at any store on the following supported devices; Playstation, Xbox, Switch, PC and mobile.
  5. Justin Fraley Win User

    Where are the Vbucks?

    He plays on Xbox. They said they were redeemed but never showed up.
  6. Georges C. Win User

    Where are the Vbucks?

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Justin, What platform does your child play Fortnite on, console or PC?

    Was the V-bucks Gif Card you bought from Microsoft with 25 digits, or from Epic to be redeemed on PC?
Thema:

vbucks no where to be seen.

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