Vbucks help!

Hello Scott Graves(2)

Currently purchased Vbucks do not transfer to other platforms.

For example, you can not use the Vbucks on PC if you purchased them on Xbox.

However, the in-game items you spend your Vbucks on DO transfer.

• Vbucks CAN NOT be transferred to any other platform than the one you purchased them on.
• Vbucks earned from the Battlepass DO transfer.
• Vbucks earned from Save the World DO transfer.
• Items purchased with Vbucks DO transfer.

In a nutshell, Vbucks that you Purchase CAN NOT be transferred. Vbucks that you Earn CAN be transferred. I hope this info can help you.

Hello Gem2o2o,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you have accidentally redeemed the V-bucks code using your Microsoft account instead of your son's account. Let us help you provide the alternative on how to fix the problem or point you to the right support team where you can get the best resolution to your concern.

We would like to set your proper expectation that here in community forum, we do not have the tool to check what email address or username used when certain code was redeemed. What we can do is to point you to the right support team to get the best assistance to your concern. You can reach out to our live support channel to get the best assistance because they have the tool to check your account's purchase history. You can follow the steps below:

1. Please use this link: Contact us | Xbox Support
   
2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
   
3. If not, please select the country/region it is showing and select the correct one among the lists.
   
4. Make sure to use to check the available contact times of the support.
   
5. Select the "Contact Us" button
   
6. Select the drop-down menu options that will match your concern.
   
7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
   
8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
   
9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
   
10. Should you be encountering issues contacting support, you may try InPrivate Window of your browser, other browser, different device/s or connect to different network.
    

We are positive that you’ll get more relevant information and best resolution to your concern.



Sincerely,

Hello I need help redeeming a vbucks giftcard.

So I purchased fortnite vbucks off of the Microsoft website. How do I apply those vbucks to my sons Xbox. It only gave me a confirmation number and not a code. Hi brother check this pinterest maybe will help you to find vbucks fortnite 👉�� https://pin.it/4dmB1Ai

Hi EricPaulZ,

Currently purchased Vbucks do not transfer to other platforms.

For example you can not use the Vbucks on PC if you purchased them on Xbox.

However, the in game items you spend your Vbucks on DO transfer.

• Vbucks CAN NOT be transferred to any other platform than the one you purchased them on.
• Vbucks earned from the Battlepass DO transfer.
• Vbucks earned from Save the World DO transfer.
• Items purchased with Vbucks DO transfer.

In a nut shell, Vbucks that you Purchase CAN NOT be transferred. Vbucks that you Earn CAN be transferred.