Various icons under 4K details not checked

Hi Bonney,

Thanks for the update on the issue. When you go into your 4K settings, is everything checked green? This is under Display and sound on far right says 4k details if 4k and HDR is running correctly all will be green.

Thanks,

Brad

After spending a lot of time chatting with various Microsoft and Netflix reps I was told that essentially the app is not fully functional with the 4k labeling yet, but still plays the content in 4k. With the One S upscaling everything to 4k, there's no
way to verify this with the output info, but what you can do is play a 4k movie/show, and then double check your bandwidth usage under Settings > All Settings > Network > Bandwidth Usage. Streaming in HD should run about 3GB for an hour, while UHD is about
7GB. Hope this helps.

After spending a lot of time chatting with various Microsoft and Netflix reps I was told that essentially the app is not fully functional with the 4k labeling yet, but still plays the content in 4k. With the One S upscaling everything to 4k, there's no
way to verify this with the output info, but what you can do is play a 4k movie/show, and then double check your bandwidth usage under Settings > All Settings > Network > Bandwidth Usage. Streaming in HD should run about 3GB for an hour, while UHD is about
7GB. Hope this helps.

I've checked '4k TV Details' everything is marked as supported, including 4k at 60 HZ and HDR

Plenty of threads I've seen with people driving the Xbox One S's 4K output through a receiver is often due to the receiver being at fault, because the receiver's specifications for various HDMI features (4K, HDR, 60Hz, etc) are often minimal, if not outdated.

With the above being the case, the Xbox One S will be checking the "4K TV details" criteria against the receiver itself, not the TV.

As Sho K1lla mentioned, it is best to connect your Xbox directly to your TV. Your Samsung KS8000 should support HDR10, which is the type of HDR profile that the Xbox One S uses.