Vant redeem 800 Microsoft points card

I want to redeem an old 800 microsoft points card.

i know the system is changed, but its still money spent that microsoft recieved and the card or box that contained the card dont inform about expiration date.

Obviously i dont have the receipt for the purchase, but who keeps that anyway..?

Having xbox live for 12 years straight, but found the box with the card today..

show some mercy plz, im among your best customers!

Did you try to put the code in. If i remember right there was a window where they where usable but never kept track of it

Hey Guys and Gals,

Thanks for reaching out to Xbox forums support.

Since there is no further resolution and in an effort to minimize repetitive answers we will be locking this thread, but if you have any further

questions or concerns feel free to come back to the Xbox forums.

Happy gaming!

Felix

Xbox forums support

Hi Fellow gamer,

Thanks for coming to the forums with your question. Unfortunately, since the system has changed there is no way of redeeming the card for the points. The only way support could help is if you had the proof of purchase. Unfortunately, you state you do not
have that any longer.

Thanks,

Brad

The 800 points were with the card? Usually if you purchase a card that has 2 items with it, there are 2 codes to redeem: one of the points and one for the subscription.

With Microsoft Rewards points, once you earn enough points you can redeem an Xbox gift card to add funds to your account and then use those funds to purchase a gamertag change. The support person you spoke to was misinformed on how many points it takes.
Prior to the currency system Microsoft used points as currency and at that time it cost 800 Microsoft points to change a tag. Microsoft points are not the same as Microsoft Rewards points though so you would need enough points to redeem a $10 gift card as
well as a little extra to cover tax.