Valhalla punchcard won’t redeem

punchcards have to be activated and completed within a certain timeframe and the dates given, there have been a few issues with punchards , but if the card was completed in the correct timeframe then the points will be added, you can head over to https://support.microsoft.com/en-us/supportrequestform/cf50b787-a987-a7ff-133c-6c4e3f638013
and submit a claim , they will check when the game was purchased and if the card was activated in time, they will also be able to check if there are any errors currently with punchards.

It can also take up to 72 hours for those punch cards to update. Specially when there is a purchase involved.

Its for a cosmetic for AC Valhalla, and I have on the xbox and microsoft redeem site

If the Reward is Microsoft Points, they will appear under Pending on your MyRewards page by the 15th of the following month. If the Reward is anything other than Microsoft Points, an email will be sent to your contact email listed here with instructions
to redeem your Reward. The Rewards for completion of a Punchcard will vary with each Punchcard offer. Rewards will not be provided during the Punchcard offer period.

Remember the Live Rewards program is managed by a different company, and not Microsoft.

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That's why there is a different support forum if you have problems/questions.

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Right from the Punchcard FAQ:

+ I completed a Punchcard! How do I claim my Reward?

A. If the Reward is Microsoft Points, they will appear under Pending on your MyRewards page by the 15th of the following month. If the Reward is anything other than Microsoft Points, an email will be sent to your contact email listed here with instructions
to redeem your Reward. The Rewards for completion of a Punchcard will vary with each Punchcard offer. Rewards will not be provided during the Punchcard offer period.

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All i can say is sit tight for and see what happens around the middle of the month.