V-bucks - Question

Hi there Jaycten, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

With your Microsoft account balance, you can purchase V-Bucks, which is the in-game currency used in Fortnite. With V-Bucks, you can buy items from Fortnite's in-game store.

For instance, here is the link for 2800 V-Bucks so you can see what I mean:

https://www.xbox.com/games/store/fortnite-2800-v-bucks/c4bpbtqg5c1b

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Angle, you can buy V-Bucks from the Xbox store and pay with your account balance.

https://www.xbox.com/en-us/games/store/fortnite...

The big question is, do you play on PC or console?

If you play on the console after purchase, just use the same account you use to play Fortnite to buy the V-Bucks and then when you open the game on the console the V-Bucks will appear.

But if you play on the PC you will have to purchase V-Bucks directly from Epic Games, through the Website or the Epic Launcher.

I paid $100.00 for the v bucks and it was 13,500 v bucks

Hello Julieannarri,

Thank you for posting in Microsoft Community.



Based on your description, you would like to know why the V bucks is not on your game account and how to access the Fortnite. Let us check on this together and sort this out in timely manner for you to get back to gaming.

The game support has a guide on how to redeem a V-Bucks card. It is noticeable on the steps that you will be ask where you would like to spend your V-Bucks. Now, since this is an in-game support, to answer your first question, you can see the V-Bucks under the game account when you are on the platform you have chosen.

Source: How to redeem a V-Bucks card - Fortnite Support (epicgames.com)

Now for the second question, if you purchase the game through the platform you would like to use the V-Bucks with then you should install it first and then enjoy the game!



We hope that helps.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

Thank you for reaching out to us here on the forums with this situation. I understand you've received a refund for a purchase of v-bucks you did not agree with. If the issue in question is that V-bucks were removed from the Epic Games account I would recommend
contacting
Epic Games Fortnite Customer Support there is a "Contact Us" box in the top right corner of the site. The developers control the distribution and adjustment of all V-bucks and Epic Games accounts. Hope this helps.