V Bucks from Microsoft Store

JoshHorne · Jan 5, 2019

I purchased V Bucks from the Microsoft store and need to apply them to a child account. How is this done? The gamer tag is part of my Microsoft family, but there is no option for redemption.

:)

XBF Nestor S

Hey Josh thanks for taking the time to bring this issue to us!

Unfortunately the way to do what you want to do is to buy a physical code and redeem it on the Microsoft account (the child account). What happened here was you bought them onto your account. Not to worry we can get this figured out, the first thing we suggest
is to fill out our
Request a Refund page so you can get your money back. Once that is done sign into the minor account and purchase the V Bucks from there or add the money to make the purchase from there. Give it a shot and let us know if we can further assist in this or
any other matter!

XBF Crystal P

Hi there Josh,

Thanks for reaching out. I'm sorry to hear about the issue with Microsoft Gifting.

Here are some resources on Microsoft Gifting:

Hope this helps.

JoshHorne

Thanks. Requested a refund. So frustrating as you'd think this would be very easy for parents/relatives to do for their family members that aren't local!

HomegrownSilky

If you purchased the V-bucks from the Microsoft/Xbox store, then they can only be redeemed through an Xbox. Have you logged in to an Xbox to check or are you using a PC? I think that if you only use PC, then you should be buying the V-bucks from the Epic store.

XBF George L

Hello!

Thanks for reaching out to us on the forums with this situation. I understand you purchased V-bucks from the Microsoft store. When you purchase V-bucks from a Microsoft Account the balance of V-bucks gets applied to your Xbox Profile for use on the Xbox
One Version of Fortnite. If you do use the V-bucks to buy whatever skins or gliders or pickaxes you wanted though those items do get applied to your Epic Games account and can be used from the PC as well.

Hope this helps.

V Bucks from Microsoft Store