V buck unauthorised purchase

Discus and support V buck unauthorised purchase in XBoX Games and Apps to solve the problem; My son has spent £100's on V bucks and microsoft are refusing a refund. Why? How can we stop our children purchasing V bucks if our card information... Discussion in 'XBoX Games and Apps' started by OracularTrack47, Jan 30, 2019.

  1. OracularTrack47
    OracularTrack47 Guest

    V buck unauthorised purchase


    My son has spent £100's on V bucks and microsoft are refusing a refund. Why? How can we stop our children purchasing V bucks if our card information has to be stored for X box live?

    :)
     
    OracularTrack47, Jan 30, 2019
    #1
  2. DanielCincotta Win User

    Charged for V-Bucks in fortnite but I didn’t buy and didn’t get the game currency

    Hi I have unauthorised fortnite v buck purchases on my x-box account
  3. XBF Leo G Win User

    Unauthorised purchase ( V-bucks)

    Hello everyone,

    Thank you all for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will
    be more than happy to answer any questions or provide solutions for any issues. Thank you all again and happy gaming!
  4. Chargersbride Win User

    Unauthorised purchase ( V-bucks)

    That's great news, now put in steps so it will never happen again
  5. Niko26loz Win User

    Unauthorised purchase ( V-bucks)

    No this was our first time. Even is not long time my son has x box, it was this Christmas present for him, so is just 2 months. Yes I’ve removed my card already and in future I only will use pre paid cards, never put my details in there. Never ever !!!!!!!!
    And good news is that I have just received a email from Microsoft that they refund all this money back to my acc and I should received in 3-5 working days depending on bank. At least they accept my refund request is ok to wait even 5 days. I am over the moon
    💃
  6. Niko26loz Win User

    Unauthorised purchase ( V-bucks)

    Tnx for your reply, thing is I had everything set it up correctly, child acc and parent acc, restrictions to buy staff with only my approval but somehow it did not worked. Even today support team checked that everything was correctly, so in this case they
    just removed my bank card to prevent this happen again. Now I am really worried about money which I have lost for what???????? Some stupid V-buck 😡😡😡
Thema:

V buck unauthorised purchase

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