Using the Xbox App on PC crashes my internet

Discus and support Using the Xbox App on PC crashes my internet in XBoX Games and Apps to solve the problem; Hi, Whenever I play a game on my computer through the Xbox App using Game Pass, within 5-10 minutes my internet DSL line crashes and loses connection... Discussion in 'XBoX Games and Apps' started by CoreyDennis, Mar 31, 2025 at 9:13 AM.

  1. CoreyDennis
    CoreyDennis Guest

    Using the Xbox App on PC crashes my internet


    Hi,

    Whenever I play a game on my computer through the Xbox App using Game Pass, within 5-10 minutes my internet DSL line crashes and loses connection completely from the internet. (Unsure but also seems to be happening when Infinity Nikki is played but hard to tell if the Xbox App was running in the background in these instances)

    I have attempted the following fixes with no luck

    1. Had someone from our ISP come and look at the line and apparently "fixed" the issue.

    2. Followed these steps from a separate post

    Please, make sure your Windows is updated: https://support.microsoft.com/windo...eshooter-19bc41ca-ad72-ae67-af3c-89ce169755dd Then, reset the Microsoft Store: Press the Windows key +R Type WSReset.exe and press Enter. Restart your PC. Afterwards, please, download the Gaming Services Repair tool: https://aka.ms/GamingRepairTool Once downloaded, execute the file by right-clicking on it and selecting Run as Administrator. Follow the prompts and check if the issue was resolved. For more information: https://support.xbox.com/help/games-apps/troubleshooting/gaming-services-repair-tool Moving on from there, reset your network settings: Please, follow these steps: Press Windows Key + X > Settings > Network & Internet > Advanced Network Settings > Network Reset > Reset Now.

    3. Reset my modem to Factory Defaults and logged back in.

    4. Used different connection types on my Modem - From VDSL2 to ADSL2

    I have now ordered a new DSL cable to see if that's possibly the issue although I just can't see that being right.

    Any help would be greatly appreciated because this is driving me nuts.

    :)
     
    CoreyDennis, Mar 31, 2025 at 9:13 AM
    #1
  2. Juan-Claude Philande Win User

    Getting the "For some reason "game or app" took too long to start (0x8027025a) error?

    I have the same error on my Desktop PC XBOX App keeps crashing without logging in. After I updated the App keeps crashing need asap help.
  3. Acoo Win User

    Can't identify ethernet from pc to xbox 360

    Hi thanks for your reply but I dont want to bridge connection because I heard that the connection crash a lot. I wanted to use ICS of windows 8 but my pc cant identify the ethernet connection of my pc to my xbox so there is no internet access.
  4. Cameron King3 Win User

    MW3 constant crashing

    It crashes on me no matter what console I'm on I'm so sick of app crashing on me every 30 minutes i use xbox series s series x and pc and still does same thing app crashes and I have to start it back up
  5. BeastlyHotShot Win User

    xbox app

    Just check for updates on the pc it should stop crashing the xbox app on your pc
  6. xXBluDaze Win User

    Need help with my Netflix app

    Hey VapidWriter5219, i have tried that and it did not work for me. On my mobile hotspot the Netflix app worked great but when i signed in to my home wifi, it immediately crashed after 4 minutes if streaming. I feel like Xbox needs to put out an update that
    will fix this issue because it is really annoying having to put up with this, also its not just my Netflix app, but other apps like Youtube, xbox video, and hulu crash as well. Like i said before, it cant be my internet because all these apps work just fine
    on my other devices, so everything points to my xbox being the main culprit. Another thing i should add is that when these apps crash, it causes my router to crash as well, by losing broadband and internet connection. If someone could please help i would appreciate
    it.
Thema:

Using the Xbox App on PC crashes my internet

Loading...

  1. Using the Xbox App on PC crashes my internet - Similar Threads - Using App crashes

  2. when I try to use the xbox app, I keep getting the you're stranded message. how can i fix this?

    in XBoX Games and Apps
    when I try to use the xbox app, I keep getting the you're stranded message. how can i fix this?: i click any app in the xbox app and i get the you're stranded message. this also happens when i search for apps its really weird and i cant do anything because i just get you're stranded....

  3. In my family microsoft safety, the family organizer allowed me to use Call Of Duty app. But...

    in XBoX Accessibility
    In my family microsoft safety, the family organizer allowed me to use Call Of Duty app. But...: In my family microsoft safety, the family organizer allowed me to use Call Of Duty app. But when i try to open the app, it still shows me that i need to get the permission. Please Check....

  4. How to use backbone on cloud play without backbone app?

    in XBoX on Windows
    How to use backbone on cloud play without backbone app?: I am trying to figure this out, cause I don't want to play for 2 subcriptions just to use my back bone so I thought going to the website would work for xbox cloud play but apparently it doesn't...

  5. Why did I get suspended on xbox for asking to trade on diablo 4 using looking for groups app.

    in XBoX Accessibility
    Why did I get suspended on xbox for asking to trade on diablo 4 using looking for groups app.: My account got suspended for the second time for asking to trade on xbox group for diablo 4, many persons ask for trade using the group in the same way my exact letters used were (Wtb stygian for...

  6. How do i use dlc purchased on the mobile app

    in XBoX Games and Apps
    How do i use dlc purchased on the mobile app: I paid for a dlc package for Forza Motorsport via the mobile app. It downlaoded and the cars were added to my garage. When i attempt to use a dlc car, the game states that the dlc was purchased on...

  7. Xbox app error 0x80004005 after selecting my account that I want to use to login

    in XBoX Accessibility
    Xbox app error 0x80004005 after selecting my account that I want to use to login: I just purchased my gaming PC secondhand. When I launch the Xbox live app, I select my account to sign in and before it asks for my password or any other information, I get the error code...

  8. How Quickly Can Scammers Access Information Using Mailer App?

    in XBoX Accessibility
    How Quickly Can Scammers Access Information Using Mailer App?: Hello. I received an email today saying that my Microsoft account had been accessed from a foreign country. I knew that it was a valid Microsoft email address sending it, so I went and changed my...

  9. Can I use a VR headset to play Microsoft flight sim on a my pc through the xbox app?

    in XBoX on Consoles
    Can I use a VR headset to play Microsoft flight sim on a my pc through the xbox app?: I one a valve index that I use on my pc. I also have the xbox game pass through the xbox app. But can I use my vr headset for xbox games? 9d2cb4ee-ca2c-4853-989d-c19a685bca72

  10. Why can't I use Family safety app on an Android tablet???

    in XBoX Accessibility
    Why can't I use Family safety app on an Android tablet???: Hello This has been a pain. I would like to allow my son to play Minecraft Online however since I can't install Family Safety App to allow him on our Samsung Android Tablet I can't let him...