Using money from your microsoft account.

xXGamerChrisX · Jun 5, 2015

I have $50.00 dollars in my microsoft account from a prepaid card but i cant use any of it. How can i use it?

:)

StuartATrueRed · Jun 5, 2015

Purchasing

HI, that's right, if you are trying to purchase the game using either xbox.com or the Xbox One, then you cannot use the money from your Microsoft Account. If you purchase the game using a Xbox 360 instead, then you can use the money from your microsoft
account.

Waynej · Jun 5, 2015

How to check your Xbox MSP expiry dates

I've seen some comments on this elsewhere in the forums, and while someone may have posted this before now, I've certainly not seen it.

For those unaware and concerned over their Microsoft points expiring, you can check the exact date that they expire. Sign into Xbox.com with your gamertag, click My Account at top right, goto Billing History and then click the Payment Options tab, this will display your recent Microsoft points purchases and their expiration date. Naughty, naughty, Microsoft. :nono:

All Microsoft points will expire 12-mths after their redeemed date. It's not just the points that you had on your account before they were converted to real currency, Microsoft points that you can still currently buy today will also expire after 12-mths.

If you don't like Microsoft vapourising your virtual money then you'd be best to stick to the new Xbox Gift Cards, but with Xbox One and day-1 digital right around the corner I am sure most of us will use this money up before it gets checked out and placed into BillyG's bank account.

And here's another bit of info from the FAQ, I'll bolden the interesting bit. It mainly states whenever you buy anything Microsoft automatically use the money that is closest to expiring.

What is the difference between promotional and non-promotional balances?

From time to time, and for marketing purposes, Microsoft may offer promotional gift cards that you can redeem to your Microsoft account. A promotional gift card may require that you redeem the value listed on the card, or use any redeemed balance, by a certain date or within a certain time period. Please refer to any terms and conditions associated with the promotion in question for specific details or restrictions.

Any balance in your Microsoft account that has not been designated as promotional will not expire. However, if you do not use your account balance for a prolonged period of time, the law may require us to consider your account balance abandoned. In that case, and in some countries where the law requires it, we may be obliged to transfer any non-promotional balance in your account to the appropriate government authority and you will have to retrieve your funds from the relevant authority. We will try to reach you and give you adequate notice before transferring your account balance.

When using your account balance to make a purchase at a participating Microsoft store, Microsoft automatically uses any promotional value in your account balance before any other value that is stored in your account, and does so in the order of the promotional value scheduled to expire first.Click to expand...
Click to expand...

Smwutches · Jun 5, 2015

When you make a purchase you should see an option to change which payment option you can use. You would need to choose your Microsoft account balance. If you're not seeing that as an option for some reason, you'll need to check
Sign in to your Microsoft account to make sure the money is on your account and then contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

Smwutches

When you make a purchase you should see an option to change which payment option you can use. You would need to choose your Microsoft account balance. If you're not seeing that as an option for some reason, you'll need to check
http://commerce.microsoft.com to make sure the money is on your account and then contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

StuartATrueRed

HI, that's right, if you are trying to purchase the game using either xbox.com or the Xbox One, then you cannot use the money from your Microsoft Account. If you purchase the game using a Xbox 360 instead, then you can use the money from your microsoft
account.

ExoVoided

Hi vastplayer20252,

Transferring Money from one Microsoft Account to another is not allowed. For other limitations on using Money in your Microsoft Account, you can click on this link.

IRB

If you have a Microsoft gift card for money, then you should be able to use that money on your account to purchase from the Microsoft/Xbox store.

Lucas Lauer

The money will be refunded to your Microsoft account balance, not to the card. The card was only used to add money to your Microsoft account.

It can take a few days for the refund process to be completed. Normally it takes up to 3 to 5 days for this.

But since the money was taken from your Microsoft account balance, it will get back there, not to the gift card.

Using money from your microsoft account.