Using Microsoft Solitaire Collection Premium Edition on New Computer

Rhea603 · Sep 15, 2019

I had gone to the Microsoft Store and installed this on my new Win 10 computer (a Razerblade Stealth 13), and there are two problems:

Even though I thought I had made a correct selection by asking it to use the stats from the cloud, I played and won a game, and it's not showing me any leveling information, just my score for the game. Considering I was on level 80-something - I just play
against the computer, and do not participate online - it's a smite annoying.

FABLE(

The other issue is that I have to select my theme (Fable) every time I start the game because it doesn't remember it.

:)

THANOS OPRESSOR

Did you try to uninstall and install the game again? If there is more than one profile on the machine some games regardless of whether you are logged in to your account it questions the profile you are playing.

SeizeTheFrog

Hey, I suggest you try to reinstall the game. If you still have access to your old PC maybe have a look to see if it has uploaded your progress to the cloud.

SandraMMH

I am not using Microsoft Solitaire Premium.

In Microsoft Solitaire Collection there is.

"Settings" Apps & Features" choose Microsoft Solitaire Collection, Advanced Settings then Reset.

xxxTIMBURYxxx

When you first logged into Microsoft Solitaire Collection, it created a GamerTag/Username to be associated with the Microsoft Account used when opening Microsoft Solitaire Collection. This is used to track your progress(score, badges, achievements, etc).
This GamerTag is generated randomly and may be changed(1 time for free) if you wish to do so.

Information on how to change your GamerTag can be found HERE.

A 1 week free trial of Premium Edition is given when you first sign into Microsoft Solitaire Collection. The Premium Edition grants access to bonus exp, coins, tournaments etc, as well as Ad-Free. At the end of the free trial, you are given the option to
purchase the Premium Edition subscription or continue to play free, without the Premium features.

bleeman

I have lost access to my Premium Edition as well that doesn't expire until October. Once I completed the update to the Windows Anniversary Edition, 1607, is when this happened. Every now and then (maybe 1 in 10 times) it will come up as Premium Edition,
but most of the time it doesn't. I'm having no trouble with the Microsoft Mahjong Collection only the Microsoft Solitaire Collection.

Using Microsoft Solitaire Collection Premium Edition on New Computer