Using Microsoft Credit

The website has not been updated to work with the new currency system. You have to use the console in order to use the money in your account.

I have already tried these but they don't work. The problem is that I don't know which option to press. I don't want to use a card because I want to use my microsoft credits. I don't have a gift card number because the money is already in my account not on a gift card. I also don't have a phone number.

So your account balance indicates the correct amount? And you just cant use that as an option when you try to purchase? HAve you tried a different platform, or maybe browser/device.

when you say credits, do you mean money on the account or microsoft rewards points?

you can't use xbox currency out of region you never could.

It's not a bank

You would have to match the region and also xbox currency cannot be used on ms store

Only xbox store in the region. That it was purchased in