Using Account Balance Beta Idea

Discus and support Using Account Balance Beta Idea in XboX Insiders to solve the problem; We need to be able to use our account balances on Xbox 360 items through other store fronts than the 360 console. Facts are that 360’s are dying and... Discussion in 'XboX Insiders' started by /u/Lord_Ragnok, Dec 2, 2019.

  1. Using Account Balance Beta Idea


    We need to be able to use our account balances on Xbox 360 items through other store fronts than the 360 console. Facts are that 360’s are dying and soon will be considered an old school console. Servers won’t be up forever, and one of the latest patches to the 360 makes it freeze the entire console unless your internet is over 150mbps. We also aren’t told anywhere on the gift cards that we can’t use them on 360 games or dlc. We only find out when we go to make a purchase or dig for info on a support page. Long story short: we own a console that is backwards compatible with the content, therefor we should be able to purchase the content through the Xbox One storefront they are offered through. Not trying to sound ungrateful, just think it would make sense to adjust with the times. And I also feel the best place to test this would be on the insider program so as not to cause problems for those who don’t want to test in case it doesn’t exactly work right at first.

    submitted by /u/Lord_Ragnok
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    /u/Lord_Ragnok, Dec 2, 2019
    #1
  2. Bluntman1138 Win User

    Too difficult to find current balance

    The change was announced months ago, so not really "sneaky"

    .

    And that is all still part of the BETA as well, and they are not done with the BETA yet. So things will be changed around and some feature added. Whenever you try to purchase something, it will tell you your balance on the account and ask if you want to
    use it. In the mean time, perhaps try to remember what balance you have available, or use it all and dont keep a balance at all.
  3. Rodrigo Oliver Win User

    Use an Account Balance (or Not)

    Hi CtopherMD, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, temporalily turn off the Ask to buy option and ask your child to attempt the purchase again.

    Sign in to your Family page with an adult Microsoft account.

    https://account.microsoft.com/family/

    Find the child's name and select More options > Spending.

    Under the Ask to Buy section, switch Needs organizer approval to buy things to Off.

    I hope this helps.
  4. HassanB Win User

    microsoft points

    Hello,

    Please visit this page here and take a look at your account balance, does it show up in points or currency (this cannot be undone)?

    If the balance is showing as currency then it means the following:

    A.) You or someone that uses your console has registered the console for the Xbox 360 Dashboard Beta back in July. This can be seen with the "Beta" channel on the dashboard. If you don't have this "Beta" channel, then the console you're on does not have the
    dashboard beta.

    OR

    B.) You've downloaded your profile to a console that has the beta and your account has been converted from using Microsoft Points to your local currency.

    -

    If it's option B (sounds like it in your case), then this means that you can only make purchases on the console that has the beta dashboard. This dashboard will be released to everyone later this year (Fall 2013 - no other specific date just yet). Once you've
    made any sort of purchases you can then return back to your console and re-download that content using your download history (Dashboard > Settings > Account > Download History).

    P.S: You wouldn't see your balance on Xbox.com, you would only be able to view your balance in one of two places, either on your console if you go to purchase an item when you actually have the beta dashboard, or by going to the Microsoft Commerce
    site. Xbox.com will not show you the available account balance as Xbox.com has not been converted to currency yet.
  5. Ashrevan Win User

    Microsoft Account Balance - Beta

    Umm.. Another problem. So I have the MSPoints, and I now have a $50 Microsoft Account balance.. but I am unable to buy gold with it? Why is this happening?
  6. VisageOfAnAngel Win User

    Microsoft Account Balance - Beta

    Yes, it should. There have been occasional glitches but the vast majority of cards do turn into local currency.
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Using Account Balance Beta Idea

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