Username Help

Hi there Nick R.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues with a wrong username.

You should be able to request a username change here: [help.minecraft.net/hc/request/new?ticket_form_id=360001225811]

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I hope this helps.

I shall be here for your response. -Lumie

Hi Bryan, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

This is normal, the new system was designed to be like that.

According to the new Gamer Tag FAQ, this was done to secure the digits for the suffix if needed:

"We require at least 3 characters to auto-assign you a suffix and make sure that everybody has an equal chance to have a name they can be proud of.

Many older games allowed 16 characters for displaying gamertags.

We reserve three of those characters for the suffix and one for the # symbol, leaving 12 characters for Gamertags."

Source: https://support.xbox.com/help/account-profile/profile/gamertag-update-faq

I hope this helps.

Hi TheAbsol, my name is Jhon, and will be a pleasure help you

No, "Username" and "xbox username" are not the same according to Xbox.

Xbox usernames can be up to 12 characters, including spaces. However, usernames cannot begin with a number.

Therefore, "Username" and "xbox username" are two different usernames, since one has a space in the middle and the other does not.

If you're trying to change your Xbox username, but Xbox tells you it's in use, someone may already have that username with a space in the middle.

To check this, you can try searching for the username with a space in the middle in the Xbox player list. If you find a player with that username, then that username is already in use and you will not be able to change your username.

In this case, you will have to choose a different username.

Best regards
Jhon

Hi Quin! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Xbox Gamertag.

Just a gentle reminder that we are only Xbox gamers like you here in the community. We are not Microsoft employees and we do not have tools to access any Microsoft System.

Unfortunately, it is not possible to revert any changes once you have used your one-time free Gamer tag change. You will have to pay the next time you change your Gamer tag:

https://social.xbox.com/changegamertag

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

It says the username or password is invalid. This isn't that helpful.