User Reports for Adult Acct?

You can leave the family at anytime, and if your acct has a DOB of 18+ you will be an adult acct.

If you are a child acct, you will have to have an adult (parental acct) attached to you UNTIL the DOB reaches 18+ AND the parent promotes you to an adult acct.

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. See if the tab of devices connected to your account appears a PC or console that you are not aware of, if so remove it from your account, with this it will lose access to your account, to do this follow the instructions in the article below.

https://support.microsoft.com/en-us/windows/rem...

- I also suggest that you change your password because if he has access to it he will be able to log in again. I also suggest that you add an authenticator to your account.

*Thank you in advance for contacting, I hope this can help you.

What type of gamerpic is it? Xbox is pretty strict abt some things. Also double check your adult acct settings

Michellxapeiria you can make purchases on ANY of the consoles.

You DONT have to have a debit, credit or paypal on your acct.

There is NONE on my niece's account, then there are NO charges made.

There are MANY GAMES out there for all levels of gamers.

ALSO, it is different than buying a game at the store as you get a COPY of the game. A digital copy is licensed to YOUR gamertag, it is against the TOU/COC to see anything on your acct. That is something you agreed to when you made the acct.

Also the console nor a cust support rep would be able to remove the card info from the acct if it is attached to a paid gold sub/zune. If you ONLY have a ppc on the acct you can. Or, you can ask to have the paid gold sub canceled and have the card removed.
I have dont that before with agents OVER THE PHONE.

Truthfully it sounds like you had no idea what you were doing and let your child make the acct and did not watch over him and purchases were made.

You could also call fraud on the credit card, but the bank/credit card company may have you file a police report.

When you made the acct, did you make his acct an adult acct or a child acct? If you made it a child acct there are restrictions you can put into place.

Troll out not, you have no idea what you are doing with this console or any other. They all work about the same when it comes to purchases/charges/card info

Type o. Sorry it was teaching users how to hack into orther users xbox acct.