User profiles deleted after internet connection down

Discus and support User profiles deleted after internet connection down in XBoX on Consoles to solve the problem; Hello, my XBox Series X lost all profiles and configuration after losing internet connection and automatically forced restart. At the login, no user... Discussion in 'XBoX on Consoles' started by Melgam0th, Jul 28, 2021.

  1. Melgam0th
    Melgam0th Guest

    User profiles deleted after internet connection down


    Hello,

    my XBox Series X lost all profiles and configuration after losing internet connection and automatically forced restart.

    At the login, no user profiles existed and the console was set in english.

    I manually reconfigured the user profiles (mine and family).

    All games where still installed and worked after activation screen at first launch.

    No saved data looks lost.

    Any idea of the issue?

    Should I worry about switch my Series X in a costfull black brick?

    Regards,

    Diego

    :)
     
    Melgam0th, Jul 28, 2021
    #1
  2. L4c3rd4 Win User

    User profiles deleted after internet connection down

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey Diego, how are you today? Hope you're well.

    So, mate, that's not normal to happen, after your console lost connection to the internet it do a soft reset on itself. Because when you do a soft reset on the console, they keep your games as apps and just erase the accounts on the console. Well, what you could is to keep your accounts and passwords write it down with you just in case, and keep an eye out on the console, if this happens account, by itself, it's not normal, and in that case I advise you to trigger the warranty.
  3. Flinstone956 Win User

    Error 80151904

    what your should do is delete the profile and clear the system cache 3 times after that shut down the Xbox and unplug it from the wall and wait 30 sec before connecting it back in after that down load your profile and it should work
  4. Mario Veleno Win User

    Xbox live problems

    Xbox profile won't connect to Xbox life. I thought it was my internet down

    After a few minutes I turned it back again.And surprise surprise my profile got dissolved.Gold member.HELP HELP PLS
  5. Ggkill4Real Win User

    Weird occurances

    Well, what happens is that i have to connect back to XboxLive (Reset internet) And then delete/redownload my account again. After that, it works fine until the next time my Xbox is shut down.
  6. Z4ZonE Win User

    I can not load my GTA V

    check your internet connect, if that is connected, delete your profile, clear your cache 3 times, restart your console, redownload your profile, then play the game.
Thema:

User profiles deleted after internet connection down

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