Used Wrong Email!

Please help! I used rewards codes with the wrong email. I still have the codes so I was wondering if theres anyway to get them on my real xbox account.

:)

 

Used Wrong Email c

Please avoid putting your true email on posts in this public forum; ditto for your true name, gamertag, any info which could identify you. We don't like making things easier for hackers.

Now, this is, BTW, a Microsoft Account issue, not an Xbox issue; the Microsoft Account support folk have their own support forum at

windows.microsoft.com/.../id-help-center - and here's some steps you can use to solve it I found there.

0) If you already have a second Microsoft Account (formerly known as the Windows Live ID) you can skip step 1 altogether

1) Make a new Microsoft Account at
http://startup.live.com which after you complete it should lead you to the Account Summary

1A) If you don't get to the Account Summary page, go to
http://Account.Live.Com and sign in there.

1B) If you are prompted to cofirm the email address, please do so.

2) Complete the security information by clicking on the Edit Security Info link below. Make sure to add the Security Question down below as well as a cellular number in the Phone Numbers field and an alternate email address which is different
from the Microsoft Account address.

3) Then, enter http://go.microsoft.com/fwlink/?LinkID=242792 in the address bar of your browser. Fill in the form there, with the subject EMAIL BEHIND MICROSOFT ID IS BROKEN - give
a good working email where their support folks can find you. You should receive a response within a day, the gods willing.

 

Used Wrong Email c

Noo you don't understand I want to change my current email but i cant...

 

Unfortunately redeemed codes/purchased items can not be moved between accounts in any way.

Xbox support can't refund redeemed codes and make them usable again.

You will have to get another code as those are already used and can not be used again.

--------------------

A way around this issue is to buy the content you want to use on the account that you accidentally redeemed the codes on and set that account as your my home xbox account and then you can share the games and DLC (with some exceptions) with your other account.

See here for more info:
https://support.xbox.com/xbox-one/games/my-home-xbox

 

Well theres no way im re-buying them but thank you for your replay.

 

Nothing can be done unfortunatley. All i can advise is to double check you are using correct account you want them on next time.

 

And you can gift those games to your real account.

 

You will need to contact customer service for this.

 

As others have already said, there isn't much that can be done.