used digital download on wrong account

Discus and support used digital download on wrong account in XBoX on Consoles to solve the problem; I have used a digital download of fifa17 and put it on to my second e-mail address by mistake and I need it on my original account, so now I have 2... Discussion in 'XBoX on Consoles' started by R10TjacKCoolGuy, Dec 14, 2016.

  1. R10TjacKCoolGuy
    R10TjacKCoolGuy Guest

    used digital download on wrong account


    I have used a digital download of fifa17 and put it on to my second e-mail address by mistake and I need it on my original account, so now I have 2 accounts. Any ideas.

    :)
     
    R10TjacKCoolGuy, Dec 14, 2016
    #1
  2. MR2DEVIL
    MR2DEVIL Guest
    Will I get ghosts for $10 on my xbox one?

    I bought the digital version on the Xbox marketplace too, signed in with the dame account (on Xbox one), but it says $59 to download it.

    Am I looking in the wrong place for the download?
     
    MR2DEVIL, Dec 14, 2016
    #2
  3. Smwutches
    Smwutches Guest
    Used code on wrong account

    They tend to send people to the forums when they can't do something, but they don't really have an idea of how the forums work.
     
    Smwutches, Dec 14, 2016
    #3
  4. Smwutches
    Smwutches Guest

    used digital download on wrong account

    You would have to try contacting support to see if there is anything they can do. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Dec 14, 2016
    #4
  5. Smwutches Win User

    used digital download on wrong account

    You would have to try contacting support to see if there is anything they can do. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. Smwutches Win User

    Downloaded Digital Game using wrong Microsoft Account

    You can definitely make a new account, but you would need to try contacting support to see if there is anything they can do about the game. It's generally not pssoble to transfer anything between accounts. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  7. MR2DEVIL Win User

    Will I get ghosts for $10 on my xbox one?

    I bought the digital version on the Xbox marketplace too, signed in with the dame account (on Xbox one), but it says $59 to download it.

    Am I looking in the wrong place for the download?
  8. Daft Badger Win User

    Digitital games?

    No.The account that bought the digital games needs to be on the console for any other accounts to use them.

    Digital content is tied to the account that bought it,not the console it was downloaded on.
  9. MistyKitty92828 Win User

    Destiny Beta Key

    Same problem I type in the 25 digit code in the store "use a code" and it says "something went wrong" i try it on this website in the redeem a code section it says "somethign went wrong".

    I have three 25 digit codes straight from my bungie account.... this is BS
Thema:

used digital download on wrong account

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