Use old gamertag on new account

AlanElebe · Mar 27, 2020

Hi everyone, I bought a new Xbox One console this month and I created a new email account to manage it, but I tried to use my old gamertag () and I just remembered my old email account was linked to it.

Then when I enter my nickname to my new Xbox account, it came up like #9381.

So I tried to log to my old account and changed its gamertag to another one, so I can use it in my new account. And I succefully changed that old account gamertag, but I still cannot use it in my new account.

Even so, then I try to enter that gamertag in the /changegamertag link, a message comes up and says I aleady have that gamertag.

Sorry if I'm reposting, but I didn't find any solution but change the email address between accounts, but I don't want to do that if I can avoid it.

Thank everyone in advance.

:)

MRallamagoosa

Looks like it's available now (via check availability). Give it another try. Sometimes when you do it right away it isn't immediately available.

It seems available to me too, but I cannot use it. There's a message saying I already own that gt, but it shows that #9381.

I'll wait till tomorrow.

Thanks.

Not sure about that since I never tried to do it like that, but could it be that since you are trying to change from a gamertag with the random number generated by MS to the "same gamertag" without the random part it tells you that you already own it because
the check in that case does not consider the random part but only tha name itself?

bowski477

Looks like it's available now (via check availability). Give it another try. Sometimes when you do it right away it isn't immediately available.

ArminatorX

Since you chose an already existing Gamertag name, the system assigned you a Gamertag from the "new" gamertag system, where you can choose existing Gamertags, but will get a number attached to it.

However, since you changed your old AlanElebe account to something different AFTER you created the new AlanElebe#9381, the system won't allow you to change to the "simple" AlanElebe, as you already HAVE the AlanElebe account in the new system with the automatic
number.

First of all: I'd recommend you try using your old account (especially if you have bought stuff with the old account, and have had certain game progress already). That way you can get backwards compatible games on the Xbox One for free that you already own
on the old account.

As for getting the "number-less" AlanElebe again, I don't know if that is possible now, since you claimed AlanElebe with the new Gamertag format.

You could try to rename the new AlanElebe#9381 to something completely different (like NotElebe#1234), and then try to name your old account back to AlanElebe. But since I don't know if Microsoft gives you a number-less Gamertag when you switched to the
new format already, you might now have lost the ability to get your number-less AlanElebe ever again.

AlanElebe

Looks like it's available now (via check availability). Give it another try. Sometimes when you do it right away it isn't immediately available.

It seems available to me too, but I cannot use it. There's a message saying I already own that gt, but it shows that #9381.

I'll wait till tomorrow.

Thanks.

Omnipotent Diva

it takes time for name to clear out of the data base.

Use old gamertag on new account