use of generic gamepads in xbox on windows 10

Have you tried to see if there are any new drivers/updates for the gamepads?

Hi Kathy,

Thank you for getting back to you. Here are the answers to your questions:

May we know if this gamepad is working fine if connected to Consoles or mobile devices?

I have not connected the gamepad yet to consoles or mobile devices. The connection would not allow it to be connected to a mobile device.

How about if this gamepad is connected to Windows 10 PC?

This gamepad connects fine to my other laptop that is running windows 10. It sets it up as usual installing the driver when it is first plugged in.

Is this gamepad working previously on the same PC?

This gamepad used to work on this laptop before windows 11 was installed.

When did this issue happen? Was there a recent Windows update or new application installed on your device?

This issue happened after windows 11 was installed. I have reinstalled windows 11 from a fresh image and still the problem persists. I have tried the wired controller mentioned above, a Bluetooth controller with a wireless dongle, and an official Playstation 4 controller. All of them have presented the same issue when trying to connect with the computer.

Was this a gamepad compatible to Windows 8 or 10 and Windows 11?

No gamepad that I can see online currently says that it is compatible with windows 11. Every gamepad I have bought has said that are compatible with windows 8 or 10. I assume this is because windows 11 is a fairly new product and they don't want to make claims that they are unable to substantiate.

Do we have issues connecting different (in design or brand) gamepad or controller in your PC?

See answers above RE: other controllers.

This seems to be a major windows issue. I've noticed lots of people having this issue and most people don't seem to have been able to rectify the problem as of yet.

https://support.xbox.com/en-US/help/hardware-network/controller/connect-a-wireless-controller - I have already followed this tutorial and it has not been able to solve the problem.

With the X360 gamepad on the PC, I recommend buying an Xbox ONE driver. It improves the gaming experience and is a lot better if you have a Windows 10 PC.

Hi PastProductions,

Greetings! Thank you for posting in Xbox Forums. We are happy to help.

We understand that you are trying to connect ZD-V108 wired gamepad with Windows 11 PC. Let us check on this together and sort this out in timely manner.

There are reasons why the devices are not connecting, it could be cause by incompatibility or update not install. We believe you have checked on possible fix for this issue, we appreciate you have provided it to us. To better isolate your issue, we would like to ask for few questions:

May we know if this gamepad is working fine if connected to Consoles or mobile devices?

1. How about if this gamepad is connected to Windows 10 PC?
   
2. Is this gamepad working previously on the same PC?
   
3. When did this issue happen? Was there a recent Windows update or new application installed on your device?
   
4. Was this a gamepad compatible to Windows 8 or 10 and Windows 11?
   
5. Do we have issues connecting different (in design or brand) gamepad or controller in your PC?
   

You may check this support article, related to your concern: Connect an Xbox Wireless Controller to your console | Xbox Support.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

EN:

I bought wireless gamepad Xbox One(in complect with network adapter), but when try to connect PC - nothing happens.

Windows doesn’t define him in any way. ...

What operating system are you running on your PC? Windows 10, 8.1 or 7? If 10, which version of Windows 10 are you using (you can find that out by pressing "Windowskey + R" and typing "winver" and pressing "OK").