"Use a different way to pay"

Discus and support "Use a different way to pay" in XBoX Games and Apps to solve the problem; I can't buy games online on the Xbox Store, when I confirm the payment of any game, it says "Use a different way to pay. Your purchase can't be... Discussion in 'XBoX Games and Apps' started by Zik 78, Feb 28, 2015.

  1. Zik 78
    Zik 78 Guest

    "Use a different way to pay"


    I can't buy games online on the Xbox Store, when I confirm the payment of any game, it says "Use a different way to pay. Your purchase can't be completed with this payment option. Try a different or new way to pay."

    I tried with an adult account, with a different credit card, I tried buying it on xbox.com and I contacted the microsoft support twice but I still get the same message.

    And both of the credit cards (mastercards to be accurate) are working : I recently tried them.

    :)
     
    Zik 78, Feb 28, 2015
    #1
  2. onyxishere
    onyxishere Guest
    "Use A Different Way To Pay"

    EA Access uses Paypal (for some regions) or a Credit Card only. It will not accept currency.

    I'm not sure when it will be available but as some point in the future you'll be able to purchase membership cards from your local game retailer.
     
    onyxishere, Feb 28, 2015
    #2
  3. Lazio-E56D4042-1C89-48D1-ABE0-4C9003E94193
    Lazio-E56D4042-1C89-48D1-ABE0-4C9003E94193 Guest
    "Use A Different Way To Pay"

    I try to purchase ea access

    but

    I receive the following error

    "Use A Different Way To Pay"

    ???
     
    Lazio-E56D4042-1C89-48D1-ABE0-4C9003E94193, Feb 28, 2015
    #3
  4. Hex296 Win User

    Use a different way to pay.

    Come on this is so annoying I'm just trying to play overwatch!
  5. Judaor Win User

    Use a different way to pay

    HAVE THE SAME PROBLEM!!!!!!! 1 YEAR AFTER AND MS DOESN'T FIX IT>> THIS MAKES ME MAD
  6. Misses Joust Win User

    Use a different way to pay

    G'day Lykwid! Curious, did they ask you to change your Microsoft Account email or your Contact email? If the two are listed as the same, then it can stir up some issues when it comes to account security. We wouldn't be able to contact you
    at that address if you were locked out of the account, for example, so having a different contact email listed is really helpful when keeping your account safe and secure.

    As for your billing info, if you're still having difficulty reaching that through xbox.com, can you please try
    commerce.microsoft.com as well? You should be able to update your details there as well.

    Chyld989, were you able to get your account stuff resolved with our phone team? Let us know!
  7. Chyld989 Win User

    Use a different way to pay

    Still no answer on this issue, and now I'm going to try calling Microsoft support for the third time to see if they can fix this. Very frustrating.
  8. HairyLurch666 Win User

    Use a different way to pay

    i got the same when trying to sort out gold membership during setup..Gave up but it worked when purchasing off the store.
Thema:

"Use a different way to pay"

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