"Use A Different Way To Pay"

Lazio-E56D4042-1C89-48D1-ABE0-4C9003E94193 · Oct 14, 2014

I try to purchase ea access

but

I receive the following error

"Use A Different Way To Pay"

???

:)

Zik 78 · Oct 14, 2014

"Use a different way to pay"

I can't buy games online on the Xbox Store, when I confirm the payment of any game, it says "Use a different way to pay. Your purchase can't be completed with this payment option. Try a different or new way to pay."

I tried with an adult account, with a different credit card, I tried buying it on xbox.com and I contacted the microsoft support twice but I still get the same message.

And both of the credit cards (mastercards to be accurate) are working : I recently tried them.

RasikMichilov · Oct 14, 2014

"Use a different way to pay" error

Hi there!

The problem is, when I try to add my credit card it says to use a different way to pay. I could not seem to find the problem because I've already checked with my bank that there are no blockings, moreover I made orders with the same card with my PSN account
on my PS4 console with no problem, so I don't understand what the problem is here.

thank you very much!

onyxishere · Oct 15, 2014

EA Access uses Paypal (for some regions) or a Credit Card only. It will not accept currency.

I'm not sure when it will be available but as some point in the future you'll be able to purchase membership cards from your local game retailer.

Hex296

Come on this is so annoying I'm just trying to play overwatch!

Judaor

HAVE THE SAME PROBLEM!!!!!!! 1 YEAR AFTER AND MS DOESN'T FIX IT>> THIS MAKES ME MAD

Misses Joust

G'day Lykwid! Curious, did they ask you to change your Microsoft Account email or your Contact email? If the two are listed as the same, then it can stir up some issues when it comes to account security. We wouldn't be able to contact you
at that address if you were locked out of the account, for example, so having a different contact email listed is really helpful when keeping your account safe and secure.

As for your billing info, if you're still having difficulty reaching that through xbox.com, can you please try
commerce.microsoft.com as well? You should be able to update your details there as well.

Chyld989, were you able to get your account stuff resolved with our phone team? Let us know!

Chyld989

Still no answer on this issue, and now I'm going to try calling Microsoft support for the third time to see if they can fix this. Very frustrating.

HairyLurch666

i got the same when trying to sort out gold membership during setup..Gave up but it worked when purchasing off the store.

"Use A Different Way To Pay"